Isabella B. I am offline now
AVAILABLE TO WORKI hold a bachelor’s degree in BBA with a specialization in Marketing, currently studying masters degree in psicological intervention in development and education.
I can work as a
- Customer Service Bilingual
- Sales And Marketing
$1300 /Month I accept:- Wire Transfer
- Other
- Wire Transfer
- Other
About me
I had my own business for over 8 years, still do some freelance work. I worked as a customer service agent for a BPO in two different areas: a video game company (Level 2 agent) and electrical services for the USA.... More
Experience
Telus International
Customer service rep TXU Energy
As a customer service agent at TXU Energy, I attended to clients, resolved customer issues, and designed personalized payment plans, ensuring satisfaction and effective solutions.
Telus International
Customer service rep Epic Games Tier 2
As a customer service agent at TXU Energy, I provided level 2 support in finance and security, resolving issues with payments, collections, billing, hacking, and account recovery.
TCS International
Field Coordinator
As a Field Coordinator at Xerox-TCS International, I provided internal financial support, resolving billing issues, contract discrepancies, and generating credits. I also assisted in creating SOPs.
Education
Universidad Galileo
Bachelor in business administration with marketing specialization
Universidad Rafael Landívar
Bachelor in communication sciences (incomplete due to financial situation)
Colegio Discovery
Highschool graduate. I graduated with honors.
UNINI - Mexico
Master Degree in Psychological intervention in development and education
Certifications & Courses
Máster en Mkt digital y Google Analytics
Certification from Neetwork Business School called 'master in digital marketing and google analytics'. In this certification I learnt website creation through wordpress, basic topics for managing google ads and interpreting google analytics and social media.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Italian
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
I’m passionate about graphic design and art, ranging from painting to cooking. I love reading and writing, and I’m currently learning Italian. These interests fuel my creativity and problem-solving skills, which... More
Tests
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Hourly Rate:
$8.13
Experience:
3 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Isabella B.
General Information
Your Gender:
Female
Age:
33
Location:
Guatemala