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Jesus H.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm a customer service representative with 2 years of experience in BPO's

I can work as a
  • Customer Service Bilingual
  • Call Center Agent
  • Technical Support Representative
Full Time
Dollar icon $1200 /Month

I accept:
    • PayPal

This profile has not been verified yet
Jesus is a morning Bird and wants to work during Pacific/Easter Time

About me

    I have been a customer service and technical support representative with almost 2 years of experience in call centers, from providing assistance and technical support to an international video game company to... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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3 of 5
Design & Multimedia

Adobe Photoshop
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3 of 5
Video Editing
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3 of 5

Experience

Company logo
2022 - 2023
Accedo
Technical support and customer service representative.

I provided customer service and technical support on Nintendo products and services for United States and Canada via phones and chats, I manage knowledge articles and multiple digital tools.

Company logo
2023 - 2024
Alorica
Collections agent.

I am in charge of contacting delinquent accounts via phones (Inbound - outbound) and collecting payments, using negotiation and sales skills.

Education

2015 - 2018
Instituto Gran Colombia

After I graduated from High School there, I took an exam called ICFES, witch is an exam that everybody must to take all over the country once graduated, the score I had was a really good one, my result was above 75% of the average of students in the entire country.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy spending quality time with my family, such as going out to eat, watching movies at home or going to church on Sundays. My wife and I really enjoy eating out, we like junk food, and sometimes I play soccer... More

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