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Joel C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer service Expert working in call center environment since 2017.

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been verified yet
Joel is a morning Bird and wants to work during America/Panama Time

About me

    As an Operations Supervisor at iQor Panama, I've led a dedicated team since November 2020. We've tackled challenges together, found smart ways to boost efficiency, and kept morale high. My leadership focuses on... More

Skills

Customer Service & Admin Support

work in customer service field for Iqor BPO

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Phone Support
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5 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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3 of 5
Project Management

Project Management
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4 of 5
Other Project Management
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4 of 5
Project Coordinator
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4 of 5

Certifications & Courses

2023 - 2024
Agile Project Management

Project Management using Agile method

2023 - 2024
Lean Six Sigma White Belt.

Basics of Lean Six Sigma Methodology for project management

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

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