Experienced virtual assistant skilled in admin tasks, customer service & sales
As an experienced virtual assistant, I've handled a variety of tasks, including organizing files, managing data, and providing excellent customer service through different channels. I've also assisted in sales... More
I have used some of those communication tools, I am also confident using softwares like Teams, Vonage, Salesforce and others.
As a virtual assistant, all these skills are part of my day to day when I am working.
I have worked in the BPO industry for different companies in some positions such as: Customer service Sales Scalation Management Appointment setter
I had to take customers information to make a quote and prepare a proposal so they can choose the best option to insure their vehicles or houses
My responsibilities include managing documentation, answering the phone, handling customer inquiries, maintaining client records, scheduling appointments, and supporting overall office efficiency.
As a Marketing graduate, I hold a Bachelor's degree in the field, providing me with a solid foundation in strategic marketing, consumer behavior, and market research. Committed to staying at the forefront of industry trends, I continuously update my knowledge through ongoing professional development.
Listen to music, Drawing, Playing videogames, Spend time with the Family, Cooking. I am interested in reading and photography.