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Jonathan E.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Experienced Recruiter | Talent Acquisition Specialist | Customer Service Skills

I can work as a
  • Recruiter
  • Admin Support
  • Customer Support
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer

This profile has been successfully verified with Linkedin
Jonathan is a morning Bird and wants to work during America/Guatemala Time

About me

    I have 6 years of experience in the customer service industry. I have worked in customer service, customer support, appointment scheduling, virtual assistant, and recruiting. I have been able to utilize different... More

Skills

Communication

One of my key strengths is communication, I communicate clear and effective to deliver any task or report

Google Hangouts
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WebEx
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Loom
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Zoom
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Skype
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Slack
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Customer Service & Admin Support

Email Support
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Customer Support
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Microsoft Excel
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Phone Support
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Microsoft PowerPoint
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Admin Support
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Microsoft Office
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Microsoft Word
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Excel
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Customer Service
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Google Drive
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Google Docs
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OneDrive
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Google Calendar
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LiveChat
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Google Sheets
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Salesforce Sales Cloud
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Experience

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2017 - 2018
Concentrix
Bilingual Customer Serv Representative

Customer Service: Delivered top-tier customer service to over 100 clients daily, resolving 90% of issues on the first call (FCR). Performance Achievement: Consistently achieving a 95% customer satisf

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2018 - 2020
JCK LLC
Human Resources Assistant Recruiter

Recruitment Support: Managed end-to-end recruitment processes for over 30 roles, enhancing candidate pipelines and reducing time-to-fill by 20% and ATS management

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2020 - 2021
TSI
Appointmet Scheduler

Handled outbound calls to book potential leads for solar panels and roofing where I achieved 5 to 10 appointments per day as well as rescheduled appiontments and managed mailbox and texts

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2021 - 2022
Titan Staffing Systems
Recruiter

Recruitment Coordination: Managed the entire recruitment cycle, successfully filling over 50 positions within the first year across various non-technical roles.

Education

2015 - 2020
Universidad Centroamericana

Bachelor's Degree in Business Administration

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love reading, listen to music, spend time with my family and learn new stuff, I love cooking and swimming

Tests

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