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Jonathan E.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Experienced Recruiter | Talent Acquisition Specialist | Customer Service Skills

I can work as a
  • Recruiter
  • Admin Support
  • Customer Support
Full Time
Dollar icon $600 /Month

I accept:
    • Wire Transfer

This profile has been successfully verified with Linkedin
Jonathan is a morning Bird and wants to work during America/Guatemala Time

About me

    I have 6 years of experience in the customer service industry. I have worked in customer service, customer support, appointment scheduling, virtual assistant, and recruiting. I have been able to utilize different... more

Skills

Communication

One of my key strengths is communication, I communicate clear and effective to deliver any task or report

Google Hangouts
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WebEx
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Loom
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5 of 5
Zoom
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Skype
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5 of 5
Slack
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Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Phone Support
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Microsoft PowerPoint
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3 of 5
Admin Support
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Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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5 of 5
Google Drive
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Google Docs
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OneDrive
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Google Calendar
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LiveChat
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Google Sheets
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Salesforce Sales Cloud
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5 of 5

Experience

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2017 - 2018
Concentrix
Tech Support Agent

Handled inbound calls, LiveChat and emails to resolve issues with security cameras for existing customers

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2018 - 2019
JCK Luxury Living
Appointment Setter Specialist/HR Assistant

Call candidates to assign job interviews with the Hiring Manager, pull data base and resume screening to qualify candidates, follow up with texts, emails and calls to reconfirm assistance.

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2019 - 2020
Concentrix
Tech Support Agent

Handled inbound calls to assist customers to install Office 365 and troubleshoot apps

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2020 - 2021
Tri Source In
Appointment Scheduling Specialist

Handled outbound calls to schedule appointments with the specialist in solar energy

Education

2024 - 2024
Universidad de Managua

Industrial Engineering Student at Managua, Nicaragua

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love reading, listen to music, spend time with my family and learn new stuff, I love cooking and swimming

Tests

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