Experienced Recruiter | Talent Acquisition Specialist | Customer Service Skills
I have 6 years of experience in the customer service industry. I have worked in customer service, customer support, appointment scheduling, virtual assistant, and recruiting. I have been able to utilize different... More
One of my key strengths is communication, I communicate clear and effective to deliver any task or report
Customer Service: Delivered top-tier customer service to over 100 clients daily, resolving 90% of issues on the first call (FCR). Performance Achievement: Consistently achieving a 95% customer satisf
Recruitment Support: Managed end-to-end recruitment processes for over 30 roles, enhancing candidate pipelines and reducing time-to-fill by 20% and ATS management
Handled outbound calls to book potential leads for solar panels and roofing where I achieved 5 to 10 appointments per day as well as rescheduled appiontments and managed mailbox and texts
Recruitment Coordination: Managed the entire recruitment cycle, successfully filling over 50 positions within the first year across various non-technical roles.
Bachelor's Degree in Business Administration
I love reading, listen to music, spend time with my family and learn new stuff, I love cooking and swimming