Jose M. I am offline now
I am offline now
AVAILABLE TO WORK
El SalvadorI’m available for a long-term job
Experience leading support teams with over 9 years of experience in the CC
I can work as a
- Virtual Assistant
- Customer Support
- Product Manager
Full Time
$900 /Month I accept:- Payoneer
- Payoneer
This profile has not been socially verified yet
Jose is a morning Bird and wants to work during America/El_Salvador Time
About me
Customer Service Representative/Tech Support Rep CONVERGYS, San Salvador , S.S. Team Manager SYKES LTDA S.A. de C.V., San Salvador, S.S. Emails/Tier 3 and Financial coach at Credit Secret.
Skills
Customer Service & Admin Support
Throughout this whole journey, I have been able to develop a lot of skills that have helped me to succeed in this industry. Like time management, planning, creating action plans and more
Email Support
Customer Support
Data Entry
Administration
Phone Support
Research
Admin Support
Email Management
Customer Service
Photo Editing
Market & Product Research
CRM
Experience
2020 - 2024
OCS Solutions
Email/Tier 3 Customer Service Representative
2024 - Present
OCS Solutions
Team Manager
2012 - 2015
CONVERGYS
Customer Service/Tech Support Representative
2016 - 2019
SYKES LTDA S.A de C.V.
Team Manager
Education
2006 - 2008
High School Diploma
2018 - 2018
Emotional Intelligence Certificate
Certifications & Courses
2018 - 2018
Leadership & Team Management Certificate
2018 - 2018
Microsoft Excel Certification
Languages
English
Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I'm the kind of person who likes to learn more and more. I'm always looking to overcome any obstacle to succeed or reach my goal. I love to listen to electronic music, especially when Im climbing mountains or at... More
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Hourly Rate (USD):
$5.63
Experience:
9 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jose M.
General Information
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