Experience leading support teams with over 9 years of experience in the CC
Customer Service Representative/Tech Support Rep CONVERGYS, San Salvador , S.S. Team Manager SYKES LTDA S.A. de C.V., San Salvador, S.S. Emails/Tier 3 and Financial coach at Credit Secret.
Throughout this whole journey, I have been able to develop a lot of skills that have helped me to succeed in this industry. Like time management, planning, creating action plans and more
I am studying business administration at the University Dr Andres Bello. I'm looking to find my dream job, and I'm learning extra technical skills that will help me boost my career.
Self-awareness, which involves a deep understanding of one's strengths, weaknesses, and motivations, helps me lead my team and reach team goals.
As a team manager, I motivate employees to work toward a common goal. Differing styles of team management achieve goals in different ways. I learned Workplace skills Constructive criticism Leadership Decision making Problem solving Delegation Organization Emotional intelligence
I'm the kind of person who likes to learn more and more. I'm always looking to overcome any obstacle to succeed or reach my goal. I love to listen to electronic music, especially when Im climbing mountains or at... More