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Jose M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Experience leading support teams with over 9 years of experience in the CC

I can work as a
  • Virtual Assistant
  • Customer Support
  • Product Manager
Full Time
Dollar icon $900 /Month

I accept:
    • Payoneer

This profile has not been verified yet
Jose is a morning Bird and wants to work during America/El_Salvador Time

About me

    Customer Service Representative/Tech Support Rep CONVERGYS, San Salvador , S.S. Team Manager SYKES LTDA S.A. de C.V., San Salvador, S.S. Emails/Tier 3 and Financial coach at Credit Secret.

Skills

Customer Service & Admin Support

Throughout this whole journey, I have been able to develop a lot of skills that have helped me to succeed in this industry. Like time management, planning, creating action plans and more

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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5 of 5
CRM
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4 of 5

Education

2023 - 2024
Univerdad Dr Andres Bello

I am studying business administration at the University Dr Andres Bello. I'm looking to find my dream job, and I'm learning extra technical skills that will help me boost my career.

Certifications & Courses

2018 - 2019
Emotional Intelligence

Self-awareness, which involves a deep understanding of one's strengths, weaknesses, and motivations, helps me lead my team and reach team goals.

2018 - 2019
Team Manager

As a team manager, I motivate employees to work toward a common goal. Differing styles of team management achieve goals in different ways. I learned Workplace skills Constructive criticism Leadership Decision making Problem solving Delegation Organization Emotional intelligence

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I'm the kind of person who likes to learn more and more. I'm always looking to overcome any obstacle to succeed or reach my goal. I love to listen to electronic music, especially when Im climbing mountains or at... More

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