Customer service representative & Mentor, and Virtual Assistant
General accounting technician and I have worked as a Customer Service Agent and Mentor in Foundever Nicaragua, Ibex Global Nicaragua and a Real Estate company from the USA.
Support customers in 3 different channels: Chat, email & voice. Deliver members with General Information Assist customers with tech support. Help customers with unauthorized activity and reimbursement
Support customers via phone calls Account Management assistance Deliver members with General Information Escalate cases for follow-ups
When I am in my spare time I like whether go to the gym or go running, play chess with my little brother, watch sports and travel to anywhere