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Juan S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer service representative & Mentor, and Virtual Assistant

I can work as a
  • Call Center Agent
  • Real Estate and Property Management VA
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer

This profile has not been verified yet
Juan is a morning Bird and can work anytime

About me

    General accounting technician and I have worked as a Customer Service Agent and Mentor in Foundever Nicaragua, Ibex Global Nicaragua and a Real Estate company from the USA.

Skills

Communication

Google Hangouts
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Research
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3 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

Company logo
2020 - 2022
Real Estate Company
Cold Caller & Appointment Setter

Company logo
2023 - 2024
Foundever
Mentor & Customer Service Agent

Support customers in 3 different channels: Chat, email & voice. Deliver members with General Information Assist customers with tech support. Help customers with unauthorized activity and reimbursement

Company logo
2022 - 2023
IBEX Global

Support customers via phone calls Account Management assistance Deliver members with General Information Escalate cases for follow-ups

Certifications & Courses

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    When I am in my spare time I like whether go to the gym or go running, play chess with my little brother, watch sports and travel to anywhere

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