Customer service agent and sales representative with three years of experience
I'm a Communications Studies senior at Asuncion National University. I have more than three years of experience as a sales rep, customer service agent and administrative assistant. I pride myself in being a self... More
Take customer calls and provide accurate information and solutions. De-escalate situations involving dissatisfied customers. Initiated refund processes and new reservations.
Organized schedule and meetings, providing general administrative assistance. Corresponded with clients regarding on-going legal processes. Document organization and management.
Provided efficient and courteous customer service. Served ice cream and ice cream based drinks and desserts, handled cash transactions, stocked freezers and ingredient shelves.
Averaged over $7000 in monthly sales over a six month period as a full-time retail sales associate. Strengthened communications between the store and recurrent clients, increasing client satisfaction.
Technical Eucation High School Diploma - Informatics
Bachelor's degree in Communication Studies
EF English Certificate 75/100 - (C2 Proficient) https://www.efset.org/cert/hFZb9w
Interest in investigative journalism and institutional communication. Creative writing experience and a passion for literature and art. Life-long enthusiasm for community dynamics, and international cultural... More