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Katherina D.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I have experience as support agent, bank agent, and also customer service

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been verified yet
Katherina is a night Owl and can work anytime

About me

    I have work as support agent for Dell, and as bank agent for Citizens bank, customer service as vendor and collections for loan account based on USA

Skills

Project Management

Project Management
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4 of 5
Marketing Project Management
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2 of 5
Software Development Project Management
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1 of 5
Web Development Project Management
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3 of 5
Design Project Management
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4 of 5
Other Project Management
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1 of 5
Writing Project Management
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4 of 5
Project Coordinator
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3 of 5

Experience

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2021 - 2022
Dell Panama
Senior Technician

POC, resolving issues though email channel, chat and remote sessions, daily follow up to an average of 40 cases per day, based in new requests and already owned, mantaining relationship with cxs

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2018 - 2019
Citizens Bank
Customer service agent

Service agent, worked taking calls from customers, managed over 40 calls per day, helping them with their banking information. helping them avoiding fraud on their accounts.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love hiking, walking, going to the gym, watching some netflix and trying new foods, also love to travel

Tests

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