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Katerina D.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Informatics , IT Helpdesk support, provided remote support for work from home ag

I can work as a
  • Virtual Assistant
  • Call Center Agent
  • Live Chat Support Agent
Full Time
Dollar icon $1200 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been verified yet
Katerina is a morning Bird and wants to work during America/Toronto Time

About me

    Licenciada en informática y 10 años de experiencia en el área de call center y en IT Helpdesk support

Skills

Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Photo Editing
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4 of 5

Experience

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2015 - 2018
Teleperformance
Customer service support

Schedule pickups and track packages for Cx. Fedex

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2013 - 2015
Whitglo
Customer support Quality analysts. Supe

Customer support for royal Caribbean t mobile. Direct energy

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2019 - 2024
Contact center Dominicana
It Helpdesk support

Provided tech support for work from home agents in the United States

Education

2012 - 2017
Unicaribe

Computer system engineer and informatics

2018 - 2019
Unicaribe

Postgraduate teaching qualification

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to watch movies , watch basketball and play video games , go camping and create tshirts and gifts

Tests

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