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Kiesha J.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer Service Professional - I have six years experience customer service

I can work as a
  • Human Resources
  • Customer Support
Full Time
Dollar icon $800 /Month

I accept:
    • Payoneer
    • Wire Transfer

This profile has not been verified yet
Kiesha is a morning Bird and can work anytime

About me

    I am a professional emailing agent, chat agent and telemarketing agent. I have experience in the administrative field, managerial skills and basic knowledge of accounting and marketing. I have experience in... More

Skills

Accounting

Accounting
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Communication

Zoom
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4 of 5

Experience

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2019 - 2022
93.1 Real FM (Radio Station)
Traffic Clerk/Console Operator/Marketing Assistant/Accountant

I have been able to maneuver in several departments at the radio station, I've learnt to rewrite scripts for announcers, I've also record scripts for clients by request, Payroll, NIS and Invoices

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2018 - 2019
Kronoco Safety Solutions
Executive Assistant- Responsibilities- Sales Report, Updating services on Facebook business page, preparing quotes and invoices, answering emails, Reaching out to clients, meetings, appointments etc

Promotes health and wellness of workers, help companies to build sustainable business practices for their clients, and insulate them from damage, loss and liability removing threats to their lives

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2018 - 2019
Teleperformance Inc
Chat Agent

Teleperformance is a call center that provides worldclass digital integrated business services, there are over 10 departments; products tickets dept, live chat, emails, call support team etc

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2015 - 2018
Emerge BPOSolutions/ItelCX
Projects Agent/Email Agent/Ticket Agent/Review Agent/Email Analysis Supervisor/

Working with Emerge BPO was exceptional, I’ve learnt to multitask and still be on time with my daily goals; Handling large projects; grouping SKUs by color & size, updating silhouette images etc.

Education

2003 - 2008
Tutorial High School

I have graduated with 6 subjects in CXC Mathematics, English Language, Information Technology, Principles of Accounts, Principles of Business, Social Studies

2008 - 2011
Computer World Institute

Intermediate courses about Microsoft word, access, excel, PowerPoint, publisher, business math, business English

2012 - 2014
Government Technical Institute

I’ve achieved a Diploma in Administration Principle and Practices- This course entails Office management, filing, memorandum, email structure, report writing, preparation of meetings and appointments

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I love reading, meditating, listening to music and decorating. I have a passion in serving people and I receive a satisfying feeling once my customers are pleased, also once my customers achieve great service in... More

Tests

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