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Larissa M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Virtual assistant with experience in recruitment, customer service, law firms.

I can work as a
  • Virtual Assistant
  • Recruiter
  • Appointment Setter
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer

This profile has not been verified yet
Larissa is a night Owl and can work anytime

About me

    Degree in Economy and Finances. Customer service - 4 years at One Link, Concentrix, and Accedo. Admin Assistant / HR / Recruitment - 4 years at Careerbuilder, Pixel506, In All Media, Virtual Staff, and Wadler Law... More

Skills

Accounting

Bookkeeping
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Accounting
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Communication

Google Hangouts
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4 of 5
WebEx
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4 of 5
Zoom
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4 of 5
Skype
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4 of 5
Slack
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4 of 5

Experience

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2018 - 2019
Freelance - 2 accounts
Account Management

Managed client accounts, built strong relationships, coordinated with teams, resolved client issues, conducted account reviews, presented performance reports, and negotiated contracts to meet business

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2016 - 2018
Fitbit
QA Analyst

Reviewed customer interactions across calls, chats, and emails for compliance, provided feedback, collaborated with management to refine QA metrics, and suggested improvements to training and communic

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2019 - 2020
Smart Medical Solutions
Medical Biller

Processed insurance claims, corrected billing errors, verified patient coverage, managed billing inquiries, coordinated with providers for accurate coding, and followed up on unpaid claims.

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2020 - 2022
Careerbuilder
Recruiter

Identified and screened candidates on CareerBuilder, Bullhorn, and ZipRecruiter. Interviewed for sales and customer service roles, providing feedback to hiring managers at an insurance company.

Education

2012 - 2016
Thomas More University

Major in Economics and Finances, graduated with cum laude honors.

Certifications & Courses

2023 - 2024
EF SET Certification

https://cert.efset.org/jBR8NG - The achieved level is 78/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of Reference (CEFR). The EF SET score is calculated as an average of the skill section scores.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Japanese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    In my downtime, I’m all about diving into cult classic movies and shows, getting lost in video games, and working on my crochet projects. I also love cacti and suculents, gardening in general, and spending time in... More

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