I am customer/virtual assistant expert with over 5 years of experience.
I've worked for Dish Network, Allivet, Cricket, Dermobelle Spa, Sadri Law PC, Johnson, and Masumi PC, the last two as a Virtual assistant. I have experience with handling agendas, booking appointments, basic... More
I haven't used any of the software listed above, as my experience with bookkeeping is through Excel. However, I am a quick lerner.
I have years of experience with Zoom, Slack, and Skype. Most of the companies that I have worked for, use these communication tools.
I used to provide billing support, cancel and reinstated services, basic troubleshooting, and updated the client’s information into the CRM.
I used to provide with ETA to clients regarding their orders, update the ETA based on the driver’s answer, provide coupons and discounts, cancel orders when needed.
I used to place orders, take payments, provide with order updates, cancel orders, update the client’s information into the CRM, provide with products availability, provide coupons for future orders.
I used to activate and deactivate services, take payments, basic troubleshooting, update the client’s information into the CRM, unlock phones, provide with billing information
I coursed primary school and high school in this institution.
I learned English in this institute for over two years.
I love to read, paint, draw, sing, and dance. My passion is art, anything that has to do with creating