Monique D. I am offline now
AVAILABLE TO WORKCustomer Support Specialist/ Virtual Assistant with a background in Logistics.
I can work as a
- Virtual Assistant
- Customer Service VA
- Call Center Agent
$1000 /Month I accept:- Payoneer
- PayPal
- Payoneer
- PayPal
About me
I’ve worked in Customer Service for over a decade a cross diverse roles, In those roles I’ve also done Sales, Marketing and Inventory management. I’ve worked remotely as a Virtual Assistant short- term with... More
Skills
Communication
Customer Service & Admin Support
I’ve done email, phone and chat support working with Amazon, and working in the call center industry has equipped me with the knowledge of quite a few CRMs I.e Salesforce,Zendesk. Etc.
Experience
Wisynco Group Limited
Operations Supervisor
Assisting team on the floor daily by signing out invoices and out of stock items. Supervising a team of 15 motivating them to meet their monthly KPIs. Being the liaison for multiple departments.
Benefeds
Customer Support Agent
Assisted customers with enrollment into the company’s dental and eye insurance program Verified customers affiliation before starting enrollment process Modified customers plans
Woodforest Bank
Customer Support Banking Agent
Provided customers with account and claim’s information Modified customer’s account information Filed claims as per customer’s request on charges made to the customers account
Education
Excelsior High School
High School Diploma… Secondary school exams… CSEC
Certifications & Courses
Customer Service and Telephone Technique
Trained in handling Customer Complaints and issues over the phone.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
Of lately I’ve realized that I’m liking peace and quite more than ever… Just relaxing at home in your own company binge watching your favorite series, can’t get any better than that. My biggest inspiration is... More
Hourly Rate:
$6.25
Experience:
10+ years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Monique D.
General Information
Your Gender:
Female
Age:
32
Location:
Guyana