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Monica P.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer Service, Social Media Management & Analysis

I can work as a
  • Admin Support
  • Virtual Assistant
  • Content Creator
Part Time
Dollar icon $400 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has been successfully verified with Linkedin
Monica is a morning Bird and wants to work during Europe/Madrid Time

About me

    I'm a 32-year-old woman with several years of experience as a V.A. and in Customer Service's field. I also have knowledge and have worked with Social Media, Community Management and Copywriting.

Skills

Customer Service & Admin Support

I have experience as a Call Center Agent, taking calls from clients to place orders, process payments, track packages, etc., both on the phone, e-mail and Live Chat

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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4 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Research
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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4 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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5 of 5
DropBox
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4 of 5
ChatBot
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3 of 5
LiveAgent
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5 of 5
Google Calendar
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5 of 5
LiveChat
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5 of 5
Google Sheets
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5 of 5
Email Marketing

In charge of Copywriting for Email Marketing campaigns (content ideas, research, copy).

Email Marketing
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4 of 5

Experience

Company logo
2020 - 2023
Beach Chair Marketing
Content Creator

I was in charge of creating content and supervising it was up to par with the client's specs and brand identity using tools like Canva Also I was in charge of creating the copy and scheduling

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

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