Customer Service, Social Media Management & Analysis
I'm a 32-year-old woman with several years of experience as a V.A. and in Customer Service's field. I also have knowledge and have worked with Social Media, Community Management and Copywriting.
I have experience as a Call Center Agent, taking calls from clients to place orders, process payments, track packages, etc., both on the phone, e-mail and Live Chat
In charge of Copywriting for Email Marketing campaigns (content ideas, research, copy).
I was in charge of creating content and supervising it was up to par with the client's specs and brand identity using tools like Canva Also I was in charge of creating the copy and scheduling