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Nataly O.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm a customer service professional and virtual assistant

I can work as a
  • Customer Support
  • Virtual Assistant
Full Time
Dollar icon $1000 /Month

I accept:
    • Google Pay
    • Wire Transfer
    • +1

This profile has not been verified yet
Nataly is a morning Bird and wants to work during America/Santiago Time

About me

    I graduated from high school in 2014 and since that date I have worked in customer service. Over time I have held specialized seminars and worked with banking and technology companies like BBVA and Entel in the... More

Skills

Communication

Zoom
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3 of 5
Skype
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3 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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3 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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5 of 5

Experience

Company logo
2018 - 2020
Entel
Contac Center manager

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2014 - 2016
BBVA PROVINCIAL
Help Desk

Provide quality service to bank users, help them manage their requirements and provide them with the necessary help to be able to use the bank's website.

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2022 - 2023
NA Vitacura

Education

2008 - 2014
Unidad Educativa Privada Colegio Bolivar

In high school I took the science program, that made me see very interesting subjects and I also learned very well how to do research, which was very helpful in the workplace. My favorite subjects were English and languages .

Certifications & Courses

2013 - 2014
Ingles intermedio

After finish high school, I took an English course for a year in order to perfect what I had already learned in school.

2015 - 2016
Empatía y escucha activa.

This course was focused on improving my skills to better deal with clientsclients at work.

2015 - 2016
Resolución de problemas y psicologia

With this seminar I learned to have more patience and empathy when providing a service

2018 - 2019
Gestion de tiempo y Accion

This program has been essential in my life since it has helped me organize myself better and perform better at work and in my personal life.

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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