banner
worker img

Oliver A.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am an Industrial Engineer with experience in compliance and customer success.

I can work as a
  • Virtual Assistant
  • Project Coordinator
Full Time
Dollar icon $800 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has not been verified yet
Oliver is a morning Bird and wants to work during America/El_Salvador Time

About me

    I am an Industrial Engineer with a project management certification, my background is in customer success and compliance. The last position that I held was as a compliance investigator at Remitly, I am proficient... More

Skills

Communication

Loom
(*)
(*)
(*)
(*)
(*)
5 of 5
Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Skype
(*)
(*)
(*)
(*)
(*)
5 of 5
Slack
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service & Admin Support

Email Support
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
( )
4 of 5
Administration
(*)
(*)
(*)
(*)
( )
4 of 5
Phone Support
(*)
(*)
(*)
( )
( )
3 of 5
Research
(*)
(*)
(*)
(*)
( )
4 of 5
Admin Support
(*)
(*)
(*)
(*)
( )
4 of 5
Email Management
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Photo Editing
(*)
( )
( )
( )
( )
1 of 5
Market & Product Research
(*)
(*)
( )
( )
( )
2 of 5
CRM
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2023 - 2024
Remitly
Compliance Investigator

Identify trends/patterns in customer activity related to money laundering, and suspicious transactions. Assisted with compliance projects, and perform ad hoc duties as needed.

Company logo
2022 - 2023
Remitly
Customer protection associate

I overseed daily fraud screening and compliance workflows to ensure delivery of customer transactions and investigated suspicious activity, escalating cases where regulatory reports may be required.

Education

2017 - 2023
Universidad Nacional de Ingenieria

I graduated as an Industrial Engineer.

Certifications & Courses

2023 - 2024
Project Management

Project management certifications, like PMP (Project Management Professional), validate your skills in managing projects effectively. The work involves planning, organizing, leading, and controlling project activities to achieve specific goal.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I do tennis and go to the gym in my spare time which keep my positive and stress free. As for passions, I enjoy journaling at night, I find it therapeutic.

Report icon
To directly report workers that may violate ProsMarketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..