banner
worker img

Paula S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Virtual Assistant - Customer Service Specialist for companies around the world.

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has been successfully verified with Linkedin
Paula is a morning Bird and wants to work during America/Bogota Time

About me

    I'm a Modern Languages student, I've been developing my professional career in the customer service area for more than 3 years in companies such as Fitbit, Greyhound, Preply and Stanley Black & Decker, contributing... more

Skills

Communication

Excellent experience working with these platforms.

Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Skype
(*)
(*)
(*)
(*)
(*)
5 of 5
Slack
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service & Admin Support

Experience working with Salesforce, SAP, Microsoft Office, Trips, Cisco, Five9. Excellent email and chat handling, excellent written and oral communication skills.

Email Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft Excel
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
(*)
5 of 5
Phone Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft PowerPoint
(*)
(*)
(*)
(*)
(*)
5 of 5
Research
(*)
(*)
(*)
(*)
(*)
5 of 5
Admin Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Email Management
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft Office
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft Word
(*)
(*)
(*)
(*)
(*)
5 of 5
Excel
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Drive
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Docs
(*)
(*)
(*)
(*)
(*)
5 of 5
Market & Product Research
(*)
(*)
(*)
(*)
(*)
5 of 5
CRM
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Calendar
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Suite
(*)
(*)
(*)
(*)
(*)
5 of 5
LiveChat
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Sheets
(*)
(*)
(*)
(*)
(*)
5 of 5
Salesforce Sales Cloud
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2019 - 2019
Atlantic Quantum Innovations
Customer service agent

Company logo
2019 - 2021
Webhelp OneLink
Techical Support

Company logo
2021 - 2022
Stanley Black & Decker
B2B Customer Service Rep

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I love to travel and get to know different cultures. I like to read and keep myself updated, learn languages, cook new recipes and discover ways to make our life healthier and I love dancing!

Report icon
To directly report workers that may violate ProsMarketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..