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Paula S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Virtual Assistant - Customer Service Specialist for companies around the world.

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has been successfully verified with Linkedin
Paula is a morning Bird and wants to work during America/Bogota Time

About me

    I'm a Modern Languages student, I've been developing my professional career in the customer service area for more than 3 years in companies such as Fitbit, Greyhound, Preply and Stanley Black & Decker, contributing... More

Skills

Communication

Excellent experience working with these platforms.

Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Experience working with Salesforce, SAP, Microsoft Office, Trips, Cisco, Five9. Excellent email and chat handling, excellent written and oral communication skills.

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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5 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5
Google Calendar
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5 of 5
Google Suite
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5 of 5
LiveChat
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5 of 5
Google Sheets
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5 of 5
Salesforce Sales Cloud
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5 of 5

Experience

Company logo
2019 - 2019
Atlantic Quantum Innovations
Customer service agent

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2019 - 2021
Webhelp OneLink
Techical Support

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2021 - 2022
Stanley Black & Decker
B2B Customer Service Rep

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I love to travel and get to know different cultures. I like to read and keep myself updated, learn languages, cook new recipes and discover ways to make our life healthier and I love dancing!

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