Certified Data Analyst specialized in Data Visualization and BI reporting.
As a certified Data Analyst, I've analyzed large and complex data sets to provide insights from data; connect ideas into cohesive, well-grounded recommendations using creative, effective, structured, and analytical... More
Offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
Performs moderate level supervisory work coordinating the operations of a call-service team. Regular supervision is exercised over 20 - 24 subordinate personnel.
Coordinate customer experience team to ensure operational needs are being met, lead bi-weekly meetings with stakeholders to share findings and make data-oriented recommendations.
Track and report on key business metrics and data, including pricing, profit margins, and competitor analysis. Maintain data integrity across marketplaces. This includes multiple reports and tracking.
Software Engineering Degree (currently in progress).
Issued by Google/Coursera. This certification equipped me with theoretical and practical knowledge and real-life problem-solving skills to be successful as a Data Analyst. Skills learned: SQL, R, RDBMS and advanced spreadsheet knoweldge.
Issued by Universitat Politècnica de València (UPV). Through this certification I gained extensive knowledge about Power Query, Power Pivot and Data Modeling tools for ETL processes and analyze data properly using Microsoft Excel. Skills Learned: Power Query, Power Pivot, Data Modeling.
Issued by: IBM. This certification provided me with extensive knowledge of the different tools and ways to analyze data using Microsoft Excel. Also, provided me with great fundamentals about data management and interpretation. Skills learned: Advanced Excel Formulas, Marcos, VBA, Power Query.
Issued by LinkedIn Learning. Through this course I learnt to quickly glean insights from your data using Power BI by creating and sharing impactful visualizations with others in my organization. Skills learned: Power BI Desktop, Power BI Online, Functions and Data Modeling.
I really like making ideas possible through coding, so I'm very passionate about creating code. Also I like gaming whenever I have spare time.