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Paola Andrea L.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I have a vocation for service, highly responsible, creative and with initiative

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $200 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been verified yet
Paola Andrea is a morning Bird and can work anytime

About me

    I am a Technician in Administrative Assistant and Call Center Agent, currently I study industrial engineering. I have a vocation for service, highly responsible, creative, with initiative and punctuality. I assume... More

Skills

Customer Service & Admin Support

I have knowledge of several applications such as OneDrive, salesforce, handling of excel, word and all the uses of google

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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4 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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5 of 5
DropBox
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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5 of 5
CRM
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4 of 5
Freshsales
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4 of 5
Freshdesk
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4 of 5
Google Calendar
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5 of 5
Insightly
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5 of 5
Pipedrive
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3 of 5
Sugar CRM
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4 of 5
Hubspot
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5 of 5
Nimble
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5 of 5
Nutshell
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3 of 5
LiveChat
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5 of 5
Google Sheets
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5 of 5
Salesforce Sales Cloud
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5 of 5

Experience

Company logo
2019 - 2022
Alcanos de Colombia
customer service assistant

In the position of customer service, my responsibility is to be aware of the requests, complaints or claims of the users, be aware of the appointments that the manager could attend, answer the phones

Company logo
2019 - 2019
Bodyforce TRX
Administrative Assistant

As an administrative assistant, I had to be aware of the clients, attend to the users, answer emails, classify documents, verify auxiliary accounting books

Education

2011 - 2011
Francisco Javier Cisneros

In this institution I obtained my degree as an academic baccalaureate

Certifications & Courses

2015 - 2016
Fundecor

In this institution I achieved my technical in Administrative Assistant which prepares me for the development of the activities of any company to provide all the assistance it requires since I am prepared to carry out any task.

2013 - 2014
Gente Estrategica

In this institution I achieved my degree as a Call Center Agent in which we are prepared for customer service and improve experiences with companies, as well as administrative functions

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy reading, listening to music, watching documentaries, I really like traveling to see new cities, I am also in continuous improvement learning new languages ​​and writing

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