I am specialist in administrative processes and office management
Professional of administrative processes and office management, analysis and budgets control and People Analytics with emphasis on customer service
Meet clients face to face, by email or via live online chat, helping to process orders, assist with billing and deal with unsatisfied clients .
Translation and texts transcription, reports and documents in general for non-official use
Support General Management activities such as the office formulation and budget control, generating 32% of savings through the ZBB method (Zero Based Budget)
Provided high-level administrative support to the El Palito Refinery General Manager through research and statistical reports preparation and key performance indicators.
I obtained a Bachelor Degree in Administration with a Marketing Mention where I developed a managerial and strategic vision of administration to help consolidate organizations in a systemic context, with ethical values and social responsibility.
I completed the International Business Management Diploma to develop required managerial skills to guide company´s internationalization strategic processes
Calculations, data management, and use of frequent functions to increase the effectiveness for organizational information presentations
I like to sing, dance, play volleyball and practice yoga. Also, I like reading, feel passion for french and italian gastronomy, and love Greek mythology