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Reynaldo D.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am a Senior Customer Service Specialist with over 4 years of experience.

I can work as a
  • Customer Service Bilingual
  • Call Center Agent
  • Billing Support Representative
Full Time
Dollar icon $1600 /Month

I accept:
    • Cryptocurrency
    • Other
    • +1

This profile has not been verified yet
Reynaldo is a morning Bird and wants to work during America/Bogota Time

About me

    I have a bachelor's degree in modern languages, so I speak English, French, and Spanish. I have been working remotely in customer service for almost five years. Two years and four months at ALG Vacations, a... More

Skills

Accounting

Bookkeeping
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5 of 5
Accounting
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5 of 5
Communication

WebEx
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5 of 5
Slack
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5 of 5

Experience

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2020 - 2023
Teleperformance
Customer Service Representative

I managed and executed booking processes for exclusive clients, ensuring the service received was of the highest quality. I also took charge of resolving any inquires and disputes.

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2022 - 2023
Lean Staffing Solutions
Logistics Coordinator

I facilitated communication between the production, sales, and distribution stages to promote a healthy and efficient supply chain. Resolving any inquires and disputes over the phone.

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2023 - 2024
Koodo Mobile
Trilingual Customer Support/Sales Representative

Provided excellent customer service, resolved issues, and earned 5-star customer satisfaction ratings. Handled billing disputes effectively, enhancing customer satisfaction and retention.

Education

2017 - 2022
University of San Buenaventura

Teaching methodologies, didactics of languages, and psychology.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to work out in the mornings and go for a run in the evenings. Also, I am starting to read English literature.

Tests

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