I am a Senior Customer Service Specialist with over 4 years of experience.
I have a bachelor's degree in modern languages, so I speak English, French, and Spanish. I have been working remotely in customer service for almost five years. Two years and four months at ALG Vacations, a... More
I managed and executed booking processes for exclusive clients, ensuring the service received was of the highest quality. I also took charge of resolving any inquires and disputes.
I facilitated communication between the production, sales, and distribution stages to promote a healthy and efficient supply chain. Resolving any inquires and disputes over the phone.
Provided excellent customer service, resolved issues, and earned 5-star customer satisfaction ratings. Handled billing disputes effectively, enhancing customer satisfaction and retention.
Teaching methodologies, didactics of languages, and psychology.
I like to work out in the mornings and go for a run in the evenings. Also, I am starting to read English literature.