Executive virtual assistant, administrative management.
I am a virtual assistant with experience in customer service, sales, and administrative support. I have worked as a medical administrator and virtual assistant. Handling appointment scheduling, patient record... More
I’ve gained solid experience in Customer Service and Admin Support, where I’ve had the chance to help customers, solve problems, and keep everything running smoothly.
Resolving customer complaints: Sometimes, customers experience issues with their shipments or deliveries. I used to talk with drivers to check the package status
I offered airline services and provided support via phone number. I used to sell airplane tickets to Mexican and US people and to answer traveling questions regarding COVID-19.
I used to provide refunds to the restaurants when a customer claimed about the food status or food delivery, I managed all the menus from the restaurants and talk with drivers in regards the orders
I worked as a virtual recruiter for LA Travel Group, handling Canadian sellers' selection processes. I conducted interviews, identified ideal profiles, used ATS systems, and generated metrics reports.
I have a technical degree in electronics.
I am currently in the final year of my Psychology degree. This year I will finish my degree and graduate.
I obtained an advanced English degree, validated by the American Academy.
Playing soccer with friends. Practicing positive meditation. Watching movies. Cooking and trying out new recipes. Spending time outdoors, especially hiking or taking walks on weekends. Playing... More