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Ricardo V.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Executive virtual assistant, administrative management.

I can work as a
  • Virtual Assistant
Full Time
Dollar icon $1200 /Month

I accept:
    • Payoneer

This profile has not been verified yet
Ricardo is a morning Bird and wants to work during America/El_Salvador Time

About me

    I am a virtual assistant with experience in customer service, sales, and administrative support. I have worked as a medical administrator and virtual assistant. Handling appointment scheduling, patient record... More

Skills

Customer Service & Admin Support

I’ve gained solid experience in Customer Service and Admin Support, where I’ve had the chance to help customers, solve problems, and keep everything running smoothly.

Customer Support
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5 of 5
Data Entry
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

Company logo
2018 - 2019
FedEx
Costumer Care Agent

Resolving customer complaints: Sometimes, customers experience issues with their shipments or deliveries. I used to talk with drivers to check the package status

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2019 - 2020
Volaris
Sales Agent

I offered airline services and provided support via phone number. I used to sell airplane tickets to Mexican and US people and to answer traveling questions regarding COVID-19.

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2020 - 2021
GrubHub
Costumer Care Agent

I used to provide refunds to the restaurants when a customer claimed about the food status or food delivery, I managed all the menus from the restaurants and talk with drivers in regards the orders

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2021 - 2022
Uassistme
Virtual Recruiter

I worked as a virtual recruiter for LA Travel Group, handling Canadian sellers' selection processes. I conducted interviews, identified ideal profiles, used ATS systems, and generated metrics reports.

Education

2016 - 2018
CE INSA

I have a technical degree in electronics.

2019 - 2024
Universidad Jose´Simeón Cañas

I am currently in the final year of my Psychology degree. This year I will finish my degree and graduate.

Certifications & Courses

2010 - 2015
Advance English

I obtained an advanced English degree, validated by the American Academy.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Playing soccer with friends. Practicing positive meditation. Watching movies. Cooking and trying out new recipes. Spending time outdoors, especially hiking or taking walks on weekends. Playing... More

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