I have more than 10 years of experience in the field of customer service.
I have experience in Customer Service companies, Banks and Insurance companies. I provide care through chat and emails remotely ...
- Online support nationally and internationally.
- Collection management. - Needs analysis and customer prospecting.
- Portfolio maintenance, account renewals, customer loyalty. - Portfolio Collection Management assigned to each broker. - Management of response times for requests, operations and/or procedures.
I have successfully completed my technical career in commercial aviation with a focus on customer service
I have studied Administration. I plan to resume them when I can get a steady job
Since I am a mom I appreciate and value family time very much, I love being with them and I enjoy traveling very much.