Rolando B. I am offline now
I am offline now
AVAILABLE TO WORKI’m available for a long-term job
With over 11 years of experience in global and multicultural companies,
I can work as a
- Admin Support
Full Time
$2500 /Month I accept:- Wire Transfer
- Wire Transfer
This profile has not been verified yet
Rolando is a morning Bird and can work anytime
About me
With over 11 years of experience in global and multicultural companies, I am a support expert and data analyst who enjoys solving complex problems, learning new skills, and sharing my experience with others. I have... More
Skills
Communication
Google Hangouts
Loom
Zoom
Skype
Slack
Customer Service & Admin Support
Email Support
Customer Support
Data Entry
Administration
Phone Support
Research
Admin Support
Email Management
Customer Service
Photo Editing
Market & Product Research
CRM
Experience
2021 - 2023
Cornershop by Uber
Product support tools admin
Internal support tools admin and trainer for the Product Inbound Team. Jira admin, implementing and supporting workflows, automations, fields, users, dashboards, etc.
2022 - 2023
Uber
Product support team leader
Team leader for the Product Support Team (former Cornershop Inbound), composed of 10 support agents. SLAs - KPIs - Data Analytics - Team Capacity - Remote Team Management - Project Management
Education
2020 - 2022
UNIACV
Bachelor in computer science, fast track program for professionals
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Portuguese
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
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Hourly Rate:
$15.63
Experience:
10+ years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Rolando B.
General Information
Your Gender:
Male
Age:
42
Location:
Chile