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Rony M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

My profession is IT Support and Email-Web Marketing (HTML and CSS programming)

I can work as a
  • Customer Support
  • Web Designer
Full Time
Dollar icon $1800 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been verified yet
Rony is a morning Bird and wants to work during America/Costa_Rica Time

About me

    I have worked in IT Support for major companies like Intel, P&G, and HP, and also worked as Campaign Manager for the Citi bank by creating emails for their marketing department.

Skills

Project Management

Marketing Project Management
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Trello
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Jira
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Experience

Company logo
2002 - 2006
HP Enterprise
Technical support agent

Second level support for Lotus Notes. First level technical support agent. Remote users technical support agent. eSupport agent (support via chat).

Company logo
2006 - 2008
Alienware
Technical and ALX support agent

First level technical support agent (hardware and software support). ALX technical support agent (hardware and software support).

Company logo
2008 - 2014
Intel Corporation
Network and connectivity technical support agent

Network and connectivity technical support agent. Office service desk first level technical support agent. Smartphone support agent (Android, iOS, Blackberry). Duty manager. Second level technical sup

Company logo
2014 - 2016
Brightstar Corp.
IT Desktop Support Specialist

Active directory control Hardware and software support Network and connectivity technical support VPN support Network and local printer support Inventory management AX first level support

Education

1995 - 1997
Colegio Técnico de Calle Blancos

I have secondary complete and a technical degree in computer

2022 - 2022
Universidad Fidélitas

Technical degree in Web Design/Development

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Beginner

My Hobbies

    Listen to music, play bass, go hiking, taking photographs of the nature, collect vinyls, hang out with my friends.

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