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Rosmary S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am an international business professional with experience in B2B sales and CS

I can work as a
  • Virtual Assistant
  • Sales And Marketing
  • Copywriter
Full Time
Dollar icon $600 /Month

I accept:
    • Other

This profile has been successfully verified with Facebook, Twitter and Linkedin
Rosmary is a morning Bird and wants to work during America/Bogota Time

About me

    I am a virtual assistant (administrative and customer service) specialized in digital marketing and content creation, with more than 2 years of experience working virtually. I have 2 years experience in B2B and B2C... More

Skills

Customer Service & Admin Support

I have customer-focused skills, as my years of work experience have been all about providing excellent customer service.

Email Support
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4 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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1 of 5
Administration
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3 of 5
Phone Support
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3 of 5
Microsoft PowerPoint
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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4 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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5 of 5
DropBox
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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4 of 5
Agile CRM
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4 of 5
ChatBot
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4 of 5
LiveAgent
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3 of 5
Monday.com
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5 of 5
CRM
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3 of 5
Freshsales
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5 of 5
Google Calendar
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5 of 5
Google Suite
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5 of 5
Hubspot
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4 of 5
LiveChat
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5 of 5
Google Sheets
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4 of 5
Email Marketing

Email Marketing
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4 of 5
Mailchimp
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4 of 5
MailJet
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3 of 5

Experience

Company logo
2021 - 2021
Pegazus Technologies
Brand Promoter Leader

Management of a team of 10 people, for constant development and training in soft skills. Lead generation for sales development and subsequent closing through digital channels.

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2020 - 2020
Quick Help
Online Sales Leader

To offer a portfolio of foreign trade services to small and medium-sized companies, search for business proposals, negotiation and subsequent closing of business deals. Database organization and email

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2021 - 2022
Nu Colombia
Customer service and community manager specialist

I work as a customer experience analyst in all live and secondary channels, creating the best customer experience so that all interactions are friendly, and above all human, taking this philosophy to

Education

2014 - 2019
La Salle University

Professional in business and international relations, with a focus on social and business development through international cooperation methodologies and development of strategies to promote brands in digital environments and development of foreign trade skills.

Certifications & Courses

2020 - 2020
Politecnico Superior de Colombia

Development of skills and strategies to generate results in terms of the digital marketing environment and customer service in all its stages.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love classical music and cooking so in my free time I try to practice because it is a way for me to release stress.

Tests

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