Sergio S. I am offline now
AVAILABLE TO WORKCustomer service and tech support provider. Back office.
I can work as a
- Call Center Agent
- Virtual Assistant
- Customer Service VA
$1000 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
Dedicated and personable Customer Service Representative with 5+ years of experience in resolving complex issues. Committed to providing exceptional customer support and achieving customer satisfaction through... More
Experience
Alonso & Alonso attorneys at law
Operator
I have been filtering the calls to the correct departments so that customers have a better experience while contacting us. I have developed my customer service skills.
Concentrix
Tech Support Provider
Used tech skills to troubleshoot issues related to connectivity, games, in-game content, accounts etc. Kept a personal goal of 90% percent of customer satisfaction.
Foundever
Customer service agent
Customer service agent for Starbucks. Handled issues related to orders made wrong, merchandise and store issues. Increased knowledge and experience in this field. Achieved goals of customer satisfacti
Teleperformance
Customer service agent
Learned and developed soft skills by providing customer service to an online marketplace called Redbubble. Handled high queue situations and worked under pressure to achieve the company's goals.
Education
Ramon Matuz Acevedo
High school diploma at a national school.
Certifications & Courses
PathwayConnect Certificate
Significant coursework in time management, budgeting, study habits, oral and written communication skills, decision making, and quantitative reasoning.
English as a foreign language.
This certification was aimed to prepare people to have a fluent and a better communication in a second language, in my case, English.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Portuguese
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Advanced
My Hobbies
Love sports, playing soccer and traveling the world. I also love swimming and going out with friends.
Tests
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Hourly Rate:
$6.25
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Sergio S.
General Information
Your Gender:
Male
Age:
27
Location:
Nicaragua