My profession is a Quality Analyst which entails call audit Provide etc
My professional studies includes Data Entry/Business. I've been working for off shore Companies locally here in Jamaica for over 16 years. I've worked with Capital One bank, Alliance One, Modsquad and National Pen... More
I've used these tools to communicate with employees or employers.
I've used these tools to assist customers whether to process orders or to do order checks.
Collecting outstanding bills and assisting with bills answering inbound calls and replying to customers via email about bills queries.
Assisting a building complex with maintenance issues, replying to customer's emails, and taking escalation calls.
Offering discount cards for dining, and assisting customers with queries regarding their account.
As the sales rep, offer customers to advertise their business on Google For the responsibilities for \Quality Analyst (QA)/ Coaching to do live monitoring for agents audit recorded calls
I studied the course Business Administrations
I did a certified course which covers Information Technology and Data Entry
The certification course covers Information Technology and Data Entry
What I like is meeting new people traveling, listening to music, the sunset nature etc.What inspire me is Coaching others improving processes, finding ways to solving problems; leading a team or being a part of a... More