Sandra B. I am offline now
I am offline now
AVAILABLE TO WORKI’m available for a long-term job
I have 20 years' experience working in a variety of customer service roles
I can work as a
- Sales Manager
Full Time
$1000 /Month I accept:- Payoneer
- Payoneer
This profile has not been verified yet
Sandra is a morning Bird and wants to work during America/Bogota Time
About me
I’m an industrial engineer with huge knowledge in customer experience and services management (attention, loyalty and sales), the leadership of work teams, data analysis, generation of statistics (KPIs), defining... More
Skills
Accounting
Bookkeeping
Accounting
Experience
2022 - 2024
British Council
Regional Contact Centre Inbound and Back Office Manager
Managing to KPIs, NPS (Net Promoter Score), metrics and trends to guide the business and meet regional goals. Prepare data and statistics for planning • Identify and implement new systems
2011 - 2022
British Council
Customer Services Advisor
• Design and planning strategies of the customer service • Support operation management • Planning, control and development projects of the company
Education
2002 - 2008
Politecnico Grancolombiano
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I like spending time with my family, learning new technologies, listening to music and I enjoy traveling.
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Hourly Rate:
$6.25
Experience:
20+ years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Sandra B.
General Information
Your Gender:
Female
Age:
40
Location:
Colombia