Right now I'm a customer service expert, looking for Virtual Assistant jobs
I have been working in the customer service or BPO area for almost 3 years. Most of that time, I worked as an agent but I also worked as Quality Analyst (or Quality Evaluator) in a campaign. In the last position, I... More
Give support to the customers who had several inquiries regarding recent transactions and balances in their banking accounts. Manage processes related to account securities, as well as fraud reports.
Create engagement between the customer and the company, offering telecommunication domestic services. Assist to the creations and order processes.
Provide technical support to customers who had issues with their pneumatic devices. Specifically vacuums, hair care products and environmental care devices.
Report repeated behaviors to supervisors and other departments, collaborating to identify issue roots and rectify problems. Communicate with production team members about quality results.
I got a Bachelor's Degree in English Teaching
Most of the time, I like to go to the gym, That is one of the hobbies which I enjoyed the most. However, I also like listening to music, watch series, and also listen TEDTalks.