I provide remote administrative and receptionist support for a law firm
I have almost seven years of professional experience in customer service, sales, collections, and administrative support. Throughout my career, I have developed strong communication, organization, problem-solving, multitasking, and customer relationship management skills. I have experience using Microsoft, Clio, Outlook.
Lead Financial Analyst, I’m charge of the account receivable.
I have 10 years of experience on Customer Service for various markets, I have been a Supervisor on the area for more tan 6 years now and I have also worked as Onboarding Specialist, Mentor and Sales Coach.
Recruitment and Selection HR Administration Remote Transcriptionist Administration
Professional in training in Technology and Business Administration with experience in Human Resources, personnel management, recruitment and selection, employee evaluation and training, administrative processes, and customer service. Skilled in coordinating recruitment processes, conducting interviews, applying and analyzing psychometric evaluations, managing employee information, preparing reports, and supporting payroll and personnel administration. Experienced in using Microsoft Office, Excel, Word, Microsoft Access, Google Workspace, Google Sheets, Google Drive, Canva, and email management tools. Organized, detail-oriented, proactive, and capable of managing multiple tasks, coordinating processes, communicating effectively with clients and employees, and working independently in remote
I'm a General Account and I review accounts, General balances and reconciliation
I worked at Capgemini and I was a Sales Auditor Specialist I was leading the banking process, Ensure that the sales transaction flow through the rightsystems. Avoid and identify theft. Ensure that the daily deposist are sent from the store toAmerican banks. Store support.
I currently support a team of sales representatives based in US with admin tasks, customer support, workflow organization and project coordination.
Business Engineering graduate with an MBA and over 9 years of experience in BPO operations, customer service, leadership, and sales business support. Started as a Customer Service Representative while attending university, developing strong communication, problem-solving, and customer experience skills in fast-paced environments. Promoted to Team Lead, managing KPIs, coaching, reporting, payroll, team engagement, and performance improvement plans. Currently working as a Sales Business Support Specialist at HCL Technologies, providing operational and administrative support to a U.S.-based sales team focused on office equipment and software solutions. Experienced in CRM systems, Microsoft Office Suite, reporting, compliance, process coordination, data analysis, and cross-functional collabora
Administrative Assistant with 3+ years of operations support experience.
Detail-oriented professional with 3+ years of experience in customer service, team support, training, and operations coordination within the telecommunications industry. Skilled in administrative support, customer communication, reporting, and workflow organization. Proficient in Microsoft Office, Google Workspace, Notion, Canva, and email management. Strong written English communication skills with excellent attention to detail, multitasking abilities, and a commitment to delivering high-quality support in remote environments.
Performance Management and Onboarding Manager
I am an experienced professional with over a decade of expertise in supporting operations, driven by a strategic management mindset and a strong orientation toward people.
I have spent 9+ Years self-employed in the hospitality industry.
I have been a owner/part-owner for three businesses in the hospitality industry the past 9+ Years. During this time I have developed multiple KPI Systems to streamline efficiency & increase sales. and have become proficient with many CRM systems. Embracing the change to a fully remote position.
Bachelor in Business Administration
I have over 9 years in the BPO industry with experience in sales, customer retention and technical support for VoIp customers. 5 years of experience In Quality Assurance and Project management with networking and technology product, along with 3 years of experiences as a Virtual Assistant for established companies along with startups.
Customer service and language training.
English teacher in preschool education with experience in creating and implementing lesson plans, fostering language acquisition, and managing classrooms and temp customer service experience.