Customer Service Specialist | Customer Experience (CX) & Support Professional
Customer Service Specialist with over 10 years of experience delivering high-quality customer service, technical support, and account management across enterprise environments. Fluent in English (B2+) and Spanish (Native).
Manages daily office tasks, organizes schedules, handles correspondence, and sup
An experienced Administrative Professional with a strong background in logistics, executive calendar management, and internal communications coordination. Expert in managing financial workflows, including accounts payable, accounts receivable, and credit line administration.
I lead technology-enabled operations and strategic initiatives, overseeing cross
Results-driven Business Administrator and Operations leader with over 10 years of progressive experience in the financial services industry, spanning compliance, quality assurance, agent operations, and technology project management.
Deskside Support, Windows and MacOS, Cloud environments. Queue incident manager
Senior IT Support Specialist with 8+ years of experience in technical support, Windows client environments, and customer service. Proven expertise in Active Directory, Group Policy, Microsoft Endpoint Manager (Intune), and endpoint security tools like BitLocker and Windows Defender. Strong background in incident management, OS updates, and performance optimization. Known for clear communication, patience, and delivering high-quality customer support aligned with SLA targets via phone, email, and chat.
Administrative Assistance
I worked 7 years in the Judiciary of Costa Rica, I performed different functions, such as customer service, scheduling hearings, coordinating that all parties of the process arrive, coordinating that the authorities are present, assisting the Judge in whatever he needs, customer service, assisting phone calls.
I provide billing and financial support in the healthcare industry, managing inv
Customer-focused professional with over 4 years of experience in customer service, medical billing, and complex case resolution for U.S.-based clients. Proven track record in managing claims processing, insurance follow-ups, and resolving financial discrepancies while consistently exceeding KPIs such as QA, AHT, and productivity.
I provided direct support to administrative, financial, and operational management
I am a highly organized professional with over 10 years of experience in hospitality, administration, customer service, and team coordination. I have strong skills in Microsoft Excel, email communication, scheduling, data entry, reporting, document management, and multiple business systems. I am detail-oriented, proactive, reliable, and experienced in handling confidential information, solving problems, managing priorities, and providing excellent customer service. I am comfortable working independently and adapting quickly to new tools and processes.
Sales, administrative assistant, Customer Service
I’m a sales and marketing professional with experience in retail, digital marketing, and business development. As the founder of Murmuri Concept, I’ve built and managed a fashion brand, leading strategy, customer relationships, and social media growth. I’m passionate about helping businesses grow through creativity, organization, and a customer-focused approach.
Assist in all office duties
I am a professional woman with a background in office assistance. I am seeking remote employment opportunities in four areas: transcription, translation, data entry, or general assistance.
HR Specialist with a solid experience in customer/employee experience
Fluent in English and Spanish, with conversational proficiency in Portuguese, I thrive in multicultural environments and excel at building collaborative relationships. My combination of analytical skills, technical knowledge, and communication strengths makes me well-suited for roles that bridge data-driven insights with business strategy. I hold a bachelor's degree, I'm currently working as HR Specialist, looking for a side job.