I have been working on fraud department and customer service , and as a learning
I have been working with credit cards company as a customer service representative then go to escalation department, then I decided to move to another department that requiered critical thinking and multitasking skill and was in a fraud department I prevented fraud and policy violations for a remittance company,
Hello! With 4 years of experience assisting clients and executives
Client-focused professional with over 4 years of experience in customer support, help desk, and banking operations. Skilled in managing communications, coordinating schedules, and handling sensitive inquiries efficiently. Experienced in soft sales, building client rapport, and streamlining workflows to deliver smooth and productive interactions.
Virtual Assistant | Support Services, Insurance| Law | Risk Investigation |
I'm Katherine Zelaya from Nicaragua, I've been working with international companies around 8 year's, as a customer service representative, sales agent, Retention support, Team manager, risk investigator and now as a executive - virtual Assistant.
I am system engineer, but I have about 10 years as customer success specialist.
Azael Aguirre Alvarez is a customer service representative with experience in IBEX, Accedo Technology Opticall BPO, and Concentrix. He also holds a SQL Certification and is currently pursuing C# programming language.
Provide specialized support, collaborating with develops
Graphic Design student with proven focus on process optimization and team leadership. With over 3 years as a customer service, subject matter expert in a BPO environment, developing strong skills in leadership, organization and management, supporting decision-making through reporting and indicator tracking. Passionate about building strong customer relationships, enabling successful implementations, and driving operational excellence. I thrive in collaborative environments where continuous learning is part of everyday work.
Spearheaded advanced troubleshooting for complex software and hardware issues
I am a software engineer with expertise in Microsoft 365 apps and Results-driven Technical Support and Risk Operations Specialist with extensive experience in technical troubleshooting, fraud investigation, customer support, and lead management. Proven track record of optimizing workflows, ensuring compliance with strict service level agreements (SLAs), and delivering high-quality client experiences across major tech and financial service platforms.
SME Executive Assistant streamlining operations, C-suite workflows, & growth.
Detail-oriented and adaptable professional with experience supporting daily operations, organizing information and documents, managing communications, conducting research, and preparing materials. Experienced in working with international teams in English-speaking environments, handling confidential information, managing multiple priorities, and adapting quickly to new tools and processes. Strong organizational, communication, problem-solving, and time-management skills, with a reliable and detail-oriented approach to supporting teams and maintaining efficient workflows. Seeking opportunities in Remote Operations, Executive Assistance, Administrative Support, and related roles.
Marketing degree with over 10 years experience in management and customer care
I began my professional journey as an Administrative Assistant for the local newspaper, where I honed my organizational and communication skills. I advanced to the role of Office Administrator at a consulting firm, gaining valuable experience in managing operations and supporting business growth.
I am a recently graduated doctor with no work experience.
I am a recently graduated doctor, with the medical internship on hold, I would like to be able to work in customer service within my area
I have experience in customer service, technical support, ba
I have several years of experience in customer service, technical support, back-office operations, and administrative support. Throughout my career, I have worked with both financial and medical accounts, assisting customers, resolving complex issues, managing documentation, and ensuring that daily operations ran efficiently. After demonstrating strong performance, I was promoted to a trainer role, where I was responsible for onboarding, coaching, and supporting new employees while helping them develop the skills needed to succeed. I also expanded my experience by working in the insurance industry, where I handled quotes, endorsements, proposals, ACORD forms, ID cards, and binders. These experiences have allowed me to develop strong communication, leadership, problem-solving, time management.