
I am a professional customer care agent / Virtual Assistant
I have a high school degree, I've worked as Supervisor at cellphone company, sales agent for an auto parts company, worked as an auto transport broker. During these 12 years working virtually I have also been able to work in real estate as a junior acquisitions and cold caller honing my organizational skills and in the surplus business.
Friendly virtual assistant, sales assistant and admin help.
I’m a proactive and highly disciplined professional with a strong track record of growth in fast-paced, customer-focused environments. I learn quickly, solve problems efficiently, and stay composed under pressure. I take initiative, communicate clearly, and consistently go beyond assigned tasks to keep operations running smoothly. Known for being reliable, detail-oriented, and easy to work with, I’m committed to providing high-quality service, administrative and customer support.
Call Center Agent, and Virtual Assistant with more than 6 years of experience
Committed language professional with a robust foundation in English studies and practical experience in client relations. Adept at utilizing linguistic skills to enhance communication and support tasks within diverse work environments.
Currently playing a pivotal role in the support of truck drivers and logistics teams to ensure smooth operations for freight moving in the US.
I'm an Industrial Engineer with over 3 years of experience, starting in sales and warehousing, and recently in the trucking industry in the US, where I provide support for freight carriers as a track and trace specialist.
I've had extensive experience both in sales and customer service.
Adaptable, highly organized and capable Customer Service Representative with up to 4 years of experience providing support and attention in multiple different industries, including Legal, Medical and Hospitality. I thrive in social environments, deepening connections whether it be in English or Spanish as a proficient bilingual.
Virtual Assistant
I am a customer service specialist and CRM manager, skilled in managing digital tools and ensuring customer satisfaction through effective communication and technical sales expertise
Degree in languages has given me years of experience leading successful projects
My degree in languages has given me recognition for increasing customer satisfaction through innovative product improvements and achieving a large % increase in team productivity. Skilled in project management related to bilingual sales and collections.
Experienced operations and customer service specialist in logistics and retail.
Experience in transportation dispatch, logistics operations, customer service, healthcare scheduling, and retail management. Skilled in coordinating operations, managing documentation, communicating with customers and teams, and resolving issues in fast-paced environments.
Student and freelance worker. I like to venture into diverse areas, I have a huge interest in learning new things daily and I'm open to working in any position that may bring knowledge to me.
I have a Highschool Diploma, level B2 in french, level C1 in English, currently I'm studying Mechanical Engineering undergraduate degree and I am in the 7th semester out of 10. I have worked with 9 US Based enterprises in areas such as Collections, CSR, Quality Control, Virtual Assistance, Legal Assistance, Scheduling, and Real Estate management, I have also ran a department for claims and audits for an insurance agency. I have done cold calling and sales, massive prospecting through outbound calls and emails. Bringing a full on package of experience and proactivity to any enterprise that is willing to give me an opportunity.
Lead generation, BDC services for an auto dealerships located in Arlington, VA.
I've been working as a Customer Service Representative for an Auto Dealership in Arlington, VA remotely from Venezuela. I played to be the first point of contact with customers right after an inquiry was placed and took care of their concerns before bringing them to the dealership, followed up with them and made sure they had their every answer before making their decisions!