
I've worked 10+ as a sales and customer support agent.
I've worked for companies such as Avianca, logistics and high tech companies. I have management experience and people skills.
Executive Assistant
Customer support for 2 years initially, sales agent for 1 year, compliance department for 2 and a half years, and now sales development.
Psychologyst with solid experience as a Virtual Assistant and Customer Service working remotely with US companies
7+ years experience working as a Customer Service representative in the call center industry (Sales support, online order modification, health Insurance ) through BPO with US population in English and Spanish through Chat and Voice. Also as a Virtual Assistant, working remotely with US companies, start ups.
Reliable Customer Service and sales experience with 2 years of experience
Reliable Customer Service and sales experience with 2 years of experience in a Call Center handling customers via multichannel (phone,email and chat), creating the best experience possible over the phone and sales background, problem solving and capable to adapt myself at differents environments
Virtual assistant handling data, support, and administrative tasks
Bilingual professional with experience in customer support, back-office operations, and administrative assistance. Worked at Teleperformance providing technical and back-office support for hotel systems, managing updates for amenities, taxes, and marketing content. Experience with Choice Hotels handling website content and image uploads, supporting property management tasks. Background in team coordination as a delivery supervisor managing 15 drivers. Also experienced in lead generation for freight brokerage. Strong skills in organization, communication, data management, and remote work tools such as Excel, Google Workspace, and CRM systems
Market Analyst, costumer service, personal/legal Assistant, diplomatic assistant
International relations and business career, I am prepared to work with international enterprises helping with litigations, international contacts, diplomatic documents, and project management of any enterprise .
Communications professional focused on digital content, analytics, back office.
I am a communications professional with experience in digital marketing, content management, and customer service as back office. I have worked in operational and analytical roles, supporting teams through reporting, process coordination, and real-time support. I combine creativity, organization, and data analysis to improve communication.
Team leader driving KPIs, operations, coaching and account-wide engagement
Dedicated and results-driven professional with extensive experience in customer service, technical support, and team leadership. Proven track record of utilizing CRM systems to deliver high-quality support and streamline client interactions. Successfully managed two different teams of 14, focusing on achieving KPIs, developing targeted action plans, and conducting weekly coaching sessions to drive performance and growth. Leader of the Engagement Committee to boost morale and engagement. Highly organized.
Customer Support and Administrative Management Professional.
Strategic professional in customer support and administrative operations, driving operational efficiency and user satisfaction. Extensive experience in critical incident management, interdepartmental process optimization, and high-level executive support.
I work as a Customer Service Rep and also as Tech Support for more than 10 years
I provide assistance in CSR and also help with matters regarding appointments. I also help set up transportation and act as a tech support agent. I'm proactive, love working in teams to help the company reach its goals, responsible, friendly, and self-confident.