Business Analyst
I have over 10 years working for a multinational in different areas such as Accounting, Sales Support, Quotations, Content Process, Audit and Supplier Engagement.
Customer service, assisting customers with their concerns.
Advertising professional, creating media plans for clients and managing the purchase of advertising space. Customer service, assisting customers with their inquiries and helping them resolve their issues.
I am a Customer Service Representative working remotely, where I help customers.
Customer service professional with a strong hospitality background, experienced in handling customer inquiries, resolving issues, and delivering excellent service through phone, email, and chat. Adaptable, detail-oriented, and well suited for remote, work-from-home customer support roles.
Experience in customer service and advertising.
Professional in Marketing and Advertising with experience in media planning, buying advertising space and monitoring ATL and digital patterns. I have worked in multinational agencies, supporting the correct implementation of campaigns, budget control, and report preparation. I am characterized by being organized, analytical, and results-oriented.
I am a Customer Service Agent with more than 2 years of experience
I have a master's degree in Hotel Management. In the last few years I have worked as a Customer Service Agent for Alorica Panama and Connect International Panama. Also, I have previously worked as a Virtual Assistant for a Real Estate Agent in Davie, Florida.
Experience as a Customer Service Representative, Appointment Setter and Operations Specialist
I have gained valuable experience working as a customer service agent, appointment setter and operations specialist remotely. I have worked for reputable companies where I have honed my skills in communication, problem-solving, and provided exceptional service.
Panamenian Attorney and Virtual Assistant
As a Panamanian attorney with a license from the Supreme Court of Panama, I possess specialized knowledge in Criminalistic, Compliance, Justice Administration, Procedural Law, and Victims Rights. I have diverse experience working in various fields, including serving as a Secretary for a Judge, and Virtual Assistant.
Customer service and quality assurance professional with inbound support skills.
I am a customer service professional with over seven years of experience in technical support and quality assurance. He has progressed from a Technical Support Representative to a Quality Analyst and Supervisor. He is skilled in issue resolution, coaching, and Microsoft Office.
I am a customer service support professional with over 8 years of experience.
I assist customers through phone, chat, and email, resolving inquiries, troubleshooting issues, and providing clear guidance. I also support sales processes and help policyholders understand their coverage. As a Subject Matter Expert, I coach team members and handle escalations.
Bilingual Sales Administration Team Lead experienced in B2B operations, order processing, and account management. I ensure smooth communication between clients, sales, and manufacturers while optimizing workflows and driving team efficiency.
I’m studying Architecture and have experience in hospitality, tourism, and client relations. Currently, I’m the Sales Administration Team Lead at a rep firm in the automotive industry, overseeing sales operations, client accounts, and cross-team communication.