I'm a seasoned remote worker focused in sales and customer service!
American Highschool Diploma ( Plymouth, Minnesota ) 5 Years of experience in sales and customer service With: Health insurance, Cleaning companies, accountants, lawyers, solar panels, Roofers, dentists, chiropractors, Saas, others.
Sales and customer service advisor focused on marketing and growth.
Customer service advisor with 4+ years at Concentrix, Teleperformance, and EMTELCO. Skilled in CXone, CRM, and digital marketing. Reduced response times by 20% and achieved 90%+ satisfaction. Seeking remote roles to contribute in support, sales, and business optimization.
Economist with experience in banking, customer service and humanitarian.
Economist with a Master's degree in International Development and Cooperation. Extensive experience in public and private sectors and international organizations. Fluent in English and Spanish. Skilled in Microsoft tools, data analysis, interpretation of indicators, and customer service.
Customer advisory via virtual chat, also work as illustrator and arts teacher
Graduate of the District University Francisco José de Caldas, Bogotá. Experience as a teacher and illustrator for editorial books. Willing to work and expand my professional horizons into new areas.
Customer service advisor with experience in content creation and design.
Student in the 5th semester of Social Communication and Journalism with extensive experience in design, audiovisual production, content creation, and customer service.
Bilingual Customer Service and Technical Support Specialist
Bilingual Customer Service & Tech Support Specialist with 6 months at Disney+ and Hulu, resolving technical, billing, and account issues with 98% satisfaction. Formerly at FactorTek, supporting client acquisition in the U.S. trucking sector. Skilled in retention, adaptability, and customer care.
Remote N1/N2 support in Spanish: Zendesk/Jira, high SLA-CSAT, HW/SW
Technical Support Professional with recent remote experience. I support users in Spanish, manage tickets in Zendesk/Jira, and maintain high SLAs and CSATs. I perform hardware/software diagnostics, M365, and basic networks. I use reusable documentation, focus on KPIs (FCR, MTTR), L2/L3 scaling, and continuous improvement. Bogotá time zone.
VirtualAssist FastTranscript LiveChatAgent ProVAService TranscripVA
Healthcare student with experience as a library receptionist, sales agent, and textile store assistant. Now working as a Virtual Assistant, Transcriber, and Live Chat Agent. Reliable, adaptable, and detail-oriented, ready to deliver quality support.
Support for small businesses to advise and grow their brand
I am a proactive person with teamwork skills, a quick learner, and a goal-oriented approach. I am interested in contributing and developing in a dynamic work environment.
ingeniero Systems experience in IT support, incident ,management ERP
Ingeniero de Sistemas with more than 9 years of experience in functional IT support, customer service and ERP platform management at UNISANGIL, Crezcamos Compañía de Financiamiento and Atento España. I have led process automation, incident management, and Oracle database administration.