68 workers recommended for you

Results driven Account Manager with 10 years of experience managing client relationships, customer success, sales, and operations across healthcare, telecommunications, and entertainment industries, Proven ability to oversee strategic accounts, maintain financial performance, ensure SLA compliance, and lead cross functional teams to achieve business objectives, Experienced in data analysis, process improvement, client retention, conflict resolution, and delivering proactive solutions that strengthen long term partnerships while improving operational efficiency and customer satisfaction, Proficient in Microsoft Office, CRM systems, reporting, and performance management, recognized for strong leadership, strategic thinking, and a commitment to delivering exceptional client experiences.

I am a Project Manager and Operations professional with over nine years of experience in the business process outsourcing industry. I specialize in leading cross functional projects, managing daily operations, optimizing workflows, and ensuring business continuity. My work focuses on improving efficiency, building and maintaining SOPs, coordinating

Logistics professional who acts as an intermediary between carriers and customers who need to ship goods. Their main function is to facilitate and Highly motivated and passionate professional with solid experience in international logistics, coordinating transportation of heavy equipment in the United States, Canada, and Mexico for almost 5 years.

I've been working in the outsourcing industry for +7 years for multinational companies recognized around the world and with entrepreneurs in the US, Canada, and Europe.

I have a Bachelor's Degree in International Relations and several years of experience in customer support and administrative roles. For three years, I worked using intercom as a tool providing customer support through live chats and email, handling multiple conversations, solving customer issues, and following up on requests. I also manage H&M Comunicaciones, where I coordinate clients, suppliers, technicians, installations, maintenance projects, documentation, and invoicing. My key skills include written communication, customer service, problem solving, organization, multitasking, and project coordination. I'm comfortable learning new tools and working independently in remote environments.

Senior Business Intelligence professional with 15 years of experience in BPO and operations. Expert in transforming intake data and operational metrics into strategic insights to drive quality and efficiency. Specialized in SQL, Excel, and BI platforms to design dashboards and perform data modeling that supports executive decision-making. Proven track record in optimizing workflows, analyzing complex KPIs, and leading process improvement initiatives. Combines technical expertise with a strong operational background to deliver measurable performance gains and scalable business solutions. Focuses on bridging the gap between raw data and actionable quality standards to ensure long-term organizational growth.

I studied law and I got a postgraduate degree in business law. I worked for the Supreme Court of Justice of El Salvador for almost 7 years. I'm currently working for pGS360 a US-based company.

Industrial Engineer with experience in planning, monitoring, and evaluation of projects in the public, private, and international cooperation sectors. Knowledgeable in quality management systems, strategic and operational planning, as well as in the design and monitoring of performance indicators (KPIs) aimed at meeting institutional objectives. Experience in standardizing processes, preparing technical documentation, and supporting the implementation of continuous improvement methodologies. Characterized by organizational skills, analytical capability, and a results-oriented approach.

Senior developer with over 14 years of experience working with Java, Spring Boot, and modern tech stacks in enterprise environments. Expertise in building secure and scalable solutions using clean code practices, automation, and team collaboration. Skilled in microservices, containers, CI/CD, and cloud services such as GCP, Azure DevOps, and AWS. Experienced in FullStack development.

Bilingual Operations & Customer Support professional with over 8 years of experience in high-pressure service, sales, and back-office environments. Proven track record of excellence, earning Top Performer awards at international companies like TELUS Digital. Expert in driving customer retention through tailored solutions and delivering a personalized, high-empathy experience. Skilled in leading teams , optimizing daily administrative workflows, and handling complex billing or technical issues. Highly adaptable, proactive, and dedicated to reducing customer effort while maximizing operational efficiency across remote settings.