139 workers recommended for you

Creative Operations Director & Agency Resource Specialist with 10+ years of leadership driving execution, structured workflows, and resource optimization across premium global advertising networks (TBWA) and corporate giants (Stanley Black & Decker). Expert in scaling creative pipelines, preventing team burnout through data-driven capacity planning, and designing modern Standard Operating Procedures (SOPs).

Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity that I am given.

Operations Manager with experience leading cross-functional teams and end-to-end operations across Training, Quality Assurance, and Recruitment. Known for inspiring leadership, I design, implement, and continuously refine policies and processes to improve efficiency, consistency, and performance.

Operations and team leadership professional with experience across project coordination, customer service, and administrative support roles. Proven ability to lead teams, manage workflows, coordinate projects, and maintain strong client communication in fast-paced environments.

Senior Project Manager | Director of Operations expert with 13+ years across Customer Service, Tech, BPO, Mental Health, and U.S. Legal. I lead cross-functional teams to streamline operations, improve delivery, and drive measurable gains in CSAT, NPS, and FCR. Known for building high-performing teams, strengthening client relationships, and scaling

Responsible for the strategic, operational and administrative management of projects (pumping systems, generation, automation and control, fire protection systems) in the northern and western regions of the country, ensuring compliance with quality, safety and efficiency standards.

My first job was at a personal injury firm where I handled over 300 cases at a time and soon became a manager. I’ve also worked as a paralegal for Family, Guardianship, Employment law cases, etc. Currently, I’m working with a Garage Door Repair as a Manager for all technicians and dispatchers. In this role, I’ve developed full managerial skills.

Results-driven customer experience professional with 4+ years of experience in high-volume support, e-commerce operations, quality assurance, and team leadership. Proven ability to optimize processes, support large teams, and deliver efficient customer solutions. Highly skilled in CRM systems, order management platforms, and direct executive collaboration in fast-paced environments.

I have been working on the Sales/Customer service industry for the past 10 years with several BPOs. All programs with a significant sales portion. For most of the companies I started as an agent then promoted to support, supervisor and an operations manager where I have 5 years of experience and accomplished with many skills.

Expert in leading multidisciplinary teams, process standardization, and resource optimization. Specialist in strategic decision-making based on data analysis with advanced proficiency in SAP ERP environments.