Customer service rep: assist, inform, and resolve for positive experience.
I've had a dynamic professional career, starting as a customer service representative, where I honed my communication and problem-solving skills. Transitioning to sales, I exceeded targets and drove revenue growth. Currently, I'm seeking new challenges and opportunities to leverage my skills and experience for mutual success.
Data driven decision making, strategic communication, problem solving, analysis
During my overall experience I've always thrived in fast paced enviroments where communication affects a customer consumption habits. Having +5 years of experience in advertising, from copywriting virtually at first from production direction and audiovisual analysis, with an approach on neurology and clinical resources as a main source of criteria for decision making, which allowed me to work in sales too and shaping character for giving the costumer the best I can possibly give. That adaptability led me to start as an educator in fields I wasn't formally prepared for, but, having excellent results and providing innovation to the process. Dealing with clients and genuinely caring for their satisfaction has been a natural fuel that allows me to fully engage and bring real solutions.
Experience legal counsel specializing in family and civil law operations.
Results-oriented Attorney with practical experience in independent legal consulting, drafting complex legal documents, and analyzing civil and family law cases. Proven ability to assist clients through empathetic communication, transforming complex legal situations into clear strategic pathways. Currently focused on rigorous case preparation and procedural management, combining traditional legal analysis with digital tools to deliver high-quality support and precise legal frameworks.
I attend the doctor, I assist patients and manage the office.
Asistente Médico with 4 years of continuous experience in Internal Medicine and Cardiology, specialized in direct clinical assistance, comprehensive patient hospital care, and administrative support in consultations. Trained in Informatics, which allows me to manage digital medical records, clinical histories and progress reports with high precision. Responsible professional, empathetic and oriented towards excellence in patient care.
I have experience in bilingual customer service, assisting customers in English
Bilingual customer service professional with a degree in Modern Languages and experience assisting customers in English and Spanish. Experienced in handling inbound calls, answering customer inquiries, processing insurance payments, and helping customers with their needs. Organized, responsible, and committed to providing excellent customer service. Experienced in hospitality and customer support.
Systems Engineer graduated from Bicentenaria de Aragua University (UBA) with ov
Experienced React Native Developer skilled in creating cross-platform mobile applications. Proficient Python Developer with expertise in backend development. Skilled Programmer with strong problem-solving abilities and a passion for coding.
Call center over 8 years
I am a highly motivated and results-driven professional with a strong background in customer service, sales, and technical support. I have experience working as a Customer Service Representative in a call center, including for a financial institution, as well as serving as a Sales Agent for a U.S.-based bus transportation company. I also have hands-on experience providing technical support through phone calls and live chat. My strong communication, problem-solving, multitasking, sales, and customer service skills allow me to handle challenging situations professionally and efficiently. I am confident, adaptable, quick to learn, and committed to delivering exceptional customer experiences while consistently achieving outstanding results.
Back Office Executive
Back Office Executive – Veritas Alliance Inc. (Canada, Remote) October 2021 – November 2024 Receptionist – Auditor – Hotel Manquehue Aeropuerto, Santiago, Chile November 2017 – January 2021
Bilingual Customer Support Specialist resolving real-time client inquiries.
Customer Support Specialist with hands-on experience in high-volume customer service, call center operations, and remote technical support. Proven track record in real-time issue resolution, order tracking, and client satisfaction within fast-paced environments.
•Supported daily operations at an active mining site •Coordinated logistics
Bilingual professional with a background in medical sciences and advanced English proficiency. Detail-oriented, organized, and adaptable to demanding environments. Seeking remote opportunities where I can contribute immediately with strong communication skills and a fast-learning mindset.