I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.
Senior BPO professional with nearly ten years of continuous experience
Extensive background in high-volume, KPI-driven environments requiring strict compliance, documentation accuracy, and consistent performance against service-level agreements.

Customer Service/Technical Support & modeler (3D)
I've been working in the line of customer support (Service and support) for more than 2 years, I've learned the basics of communications and CSRM process. I'm Architecture student and thanks to that I'm a modeler in my free time, working for architects who need to project professional renders.
Bilingual Customer Service Representative with experience in call center environ
Aquí tienes un resumen claro cercano a 200 caracteres: **bilingual csr with experience in call centers handling inbound and outbound calls sales support scheduling insurance verification and providing excellent customer service in healthcare and sales environments**
Analyzes business needs and translates them into solutions
A team player who can adapt quickly to changing circumstances, finding and implementing solutions to problems under pressure. Experience in accounting management and business strategies, and constantly seeking new challenges to expand my expertise and push myself to grow not only personally but professionally.
Costumer Service Rep: primary contact, meeting needs with empathy and efficiency
I'm a highly responsible and empathetic professional with a strong background in costumer service and communication, Since late 2022, I've been working as a Costumer Service Representative at Supermarket23, where i assist clients through calls and chats, address their concerns, and help provide effective solutions to ensure costumer satisfaction
Bilingual BPO specialist delivering customer, tech & admin support
Customer service and BPO professional with over 13 years of experience providing high-quality support across phone, chat, and email channels. Strong background in collections, technical support, sales, content moderation, and credit card services. Proven ability to resolve complex issues, manage customer relationships, and supervise and train teams in fast-paced environments.
I am a BPO Team Lead, Quality Assurance Analyst and New Hire Trainer
Results-driven customer experience professional with 4+ years of experience in high-volume support, e-commerce operations, quality assurance, and team leadership. Proven ability to optimize processes, support large teams, and deliver efficient customer solutions. Highly skilled in CRM systems, order management platforms, and direct executive collaboration in fast-paced environments.
Senior Brand Designer with 9+ years creating brand systems and campaigns.
I'm a Senior Brand Designer with +9 years of experience developing visual identities, brand systems, and communicational campaigns for international organizations, NGOs, and digital brands. I have collaborated with institutions such as the United Nations High Commissioner for Refugees and the Organization of American States, creating visual materials for human rights campaigns, educational programs, and public awareness initiatives. I specialize in branding, editorial design, visual campaigns, and strategic communication. I work with tools including Adobe Illustrator, Photoshop, InDesign, After Effects, and Premiere Pro, managing projects ranging from institutional branding and editorial publications to advocacy campaigns and multi-channel digital content.
Data entry professional with accuracy, speed, and customer support experience.
Customer Support and Content Moderator with experience in data entry, account management, and technical support. Skilled in handling high volumes of data with accuracy and efficiency, ensuring compliance with platform policies and maintaining quality standards. Experienced in troubleshooting, user assistance, and managing sensitive information with confidentiality. Strong communication, organizational, and problem-solving skills. Proficient in using digital tools and platforms to streamline processes and improve workflow. Currently working as Chat Support and Content Moderator at Yalwa, providing real-time assistance and maintaining high service quality.