I have one year of experience in the BPO industry, providing customer service.
I have one year of experience as a Medical Scheduler at Uromedix and four months of experience as a Medical Scheduler at Palm Beach Urology. My experience focuses primarily on primary healthcare, particularly in urology. I am responsible for scheduling, confirming, rescheduling, and canceling patient appointments, as well as scheduling medical procedures such as cystoscopies, PVRs, UroLift, and other urological procedures. I also process and send medical records, laboratory orders, referrals, and diagnostic imaging orders, and follow up with patients regarding their appointments and medical needs. I have experience using medical systems such as Intergy and UroChart, as well as knowledge of ICD-10 and CPT codes. Additionally, I have two months of experience as a Sales Agent.
Provides essential administrative support through document management.
Diligent Administrative Assistant with strong organizational skills and proficiency in office software. Dynamic Sales Representative with proven track record of exceeding sales targets and building client relationships.
Sales, customer service, follow-up, appointment scheduling, and closing.
Disciplined, responsible, and results-oriented professional with experience in sales closing, customer service, appointment scheduling, collections management, service coordination, and staff training. Strong communication, persuasion, objection-handling, client follow-up, and multitasking skills. Able to work effectively under pressure while maintaining high service and quality standards.
Customer Support & Retention Specialist with 5+ years of experience.
5+ years of experience in customer service, back-office support, escrow assistant retention, sales support, billing assistance, technical troubleshooting, and loan document processing. Seeking remote opportunities.
I’ve worked in multiple sales advisor roles for insurance.
Sales advisor with over 3 years of experience servicing customers, making outbound calls and handling inbound calls. Experience in managing customer relations.
I guide clients through the intake process and provide support.
With more than six years of experience in customer service, five years of experience in various positions in the hospitality industry. Collaborative with diverse groups and good at establishing relationships.
I analyze leads performance, review customer interactions, and provide insights
Former Advertising student with 10+ years in the Call Center industry, experienced in Customer Service, Sales, Quality Assurance, Team Leadership, and Recruitment. Skilled in communication, problem-solving, and leadership, with a proven ability to adapt and deliver results in fast-paced environments.
I have worked for long time in sales, customer service, and more.
Experienced Sales Representative with a proven track record in outbound and inbound sales. Skilled in convincing customers and closing sales. Strong listener with empathy and the ability to add value to customer interactions.
sales and customer professional support with two years of experience at Altice
Customer-focused Sales Professional with 2 years of experience in telecommunications at Altice Dominicana. Skilled in consultative selling, client relationship management, cross-selling, data entry, and CRM tools. Multilingual (English Advanced, Spanish Native) with strong leadership and problem-solving skills, background in military service, and expertise in delivering high customer satisfaction in fast-paced commercial roles.
Inbound and outbound call management, customer satisfaction and problem solving
I’ve managed large pipelines navigating through different CRM to maintain order regarding leads as well as to bring support to current and possible customers, managing over 100 calls a day including emails and chats, along providing accurate information and respondes on a timely manner