Delivery IT support to end users as well as enterprises
During my previous role, I worked with large amounts of support request and many issues resolved successfully. I am an expert at seeing through data to conclusion. I often relied on my pristine communication skills to present my findings. I was responsible for translating my data into an understandable format for others to read
I'm a Computer Engineer and I do all sorts of troubleshooting
I've worked for multiple companies for Technical support and also I served as an IT Field Support engineer ensuring proper operations of the company across all departments
Intake Specialist -Collect and verify essential data to initiate a BI case.
I have a business administration degree, I have worked in different positions related to customer service and administrative assistance, such as customer service agent, bilingual receptionist, bilingual secretary, bilingual technical assistant, account success representative, and intake specialist.
Technical support specialist and Sales experience, funding specialist
I have a Advance Technical Degree on Reapir and Manteinence of Computers, I worked as a tecnical support specialist Hardware/ Networking agent at Ibex Global Solutions in the toast camping also I got experienced working in KGFA/Lendinero as Cold caller agent, sales assistant and promoted as Business Development / Funding specialist
IT Systems Engineer specializing in cloud, network, and infrastructure solutions
IT Systems Engineer with 10+ years of experience in cloud and network technologies. I've held roles like Telecommunications Manager and Senior Infrastructure Engineer, delivering secure, scalable IT systems that align with business goals. I specialize in project management, cloud security, virtualization, and disaster recovery solutions.
I am a QA Analyst with more than 3 years of experience.
I studied Chemical Engineering, and I have more than 5 years of experience in the BPO industry as a Tech Support and Billing Specialist Agent, as a mentor for agents in training, as well as a Risk Investigator for global money transfers. Also I have almost 4 years of experience as a Quality Assurance Analysts for 2 different companies.
IT professional with experience in server and network administration and support
I've been a computer geek my whole life, I started using Linux in 1998 and have since learned many things. I have a lot of experience setting up web and mail servers, database servers, virtualization servers, configuring and managing network equipment. I also have some web development experience that I would like to retake.
Customer service representative, back office agent and technical support.
I worked 4 years as a customer service representative, 8 months as a back office agent, 6 months as a technical support. Currently I am working as a Teacher.
I am a receptionist, data entry and scheduler specialist
I am graduated as an accountant, my last 2 jobs, 5 years working for a cable company as tech support and customer service representative and my last job (2 years) working as scheduling coordinator, I am currently studying computer programming.
Technical support Specialist
Worked with VoIP systems, networking administrator becoming an specialist for IP Phones and firewall equipments, customer care, technical writer, HTML coding, and was part of the mentoring program for new hires on the last company I worked with (Concentrix).