44 workers recommended for you

I am a software engineer with expertise in Microsoft 365 apps and Results-driven Technical Support and Risk Operations Specialist with extensive experience in technical troubleshooting, fraud investigation, customer support, and lead management. Proven track record of optimizing workflows, ensuring compliance with strict service level agreements (SLAs), and delivering high-quality client experiences across major tech and financial service platforms.

Bilingual Operations and Customer Support Specialist with over 5 years of experience in customer service, operations support, and administrative coordination within fast-paced BPO environments. Skilled in escalation management, appointment scheduling, reporting, payment processing, and cross-functional collaboration with store teams and management. Recognized for strong communication, problem-solving abilities, and delivering exceptional customer experiences while maintaining operational efficiency.

I have several years of experience in customer service, technical support, back-office operations, and administrative support. Throughout my career, I have worked with both financial and medical accounts, assisting customers, resolving complex issues, managing documentation, and ensuring that daily operations ran efficiently. After demonstrating strong performance, I was promoted to a trainer role, where I was responsible for onboarding, coaching, and supporting new employees while helping them develop the skills needed to succeed. I also expanded my experience by working in the insurance industry, where I handled quotes, endorsements, proposals, ACORD forms, ID cards, and binders. These experiences have allowed me to develop strong communication, leadership, problem-solving, time management.

Systems engineer graduate with customer service and social media marketing experience. Strong technical background and excellent communication skills. Proficient in social media platforms with experience managing online communities and websites.

I have a Advance Technical Degree on Reapir and Manteinence of Computers, I worked as a tecnical support specialist Hardware/ Networking agent at Ibex Global Solutions in the toast camping also I got experienced working in KGFA/Lendinero as Cold caller agent, sales assistant and promoted as Business Development / Funding specialist

I have over 7 years of professional experience in customer service, technical support, and referral coordination. Throughout my career, I have worked in fast-paced environments handling customer inquiries, troubleshooting technical issues, verifying insurance information, scheduling appointments, and maintaining accurate records. My background includes experience with inbound and outbound calls, administrative support, multitasking, and cross-functional communication. Most recently, I worked as a Referral Specialist at The Ward Law Group, where I managed referrals, coordinated with providers and insurance representatives, and ensured accurate documentation and workflow tracking. Prior to that, I worked at Concentrix providing technical support and at Sitel in banking customer service.

Highly adaptable L1-L2 IT Support Specialist and Microsoft 365 Administrator with 5+ years of experience managing complex infrastructure. Proven track record within the Microsoft ecosystem, handling high-stakes ticket queues and secure data compliance for premier enterprise customers like NASA. Expert in end-to-end user lifecycle management, identity access via Entra ID, Exchange Online, and SharePoint architecture. Deeply proficient in LAN/WAN networking, VPN gateways, and VoIP systems. AI-native professional skilled in using advanced prompt engineering to accelerate technical troubleshooting. Experienced in cross-functional coordination and operational platforms including Salesforce and QuickBooks.

Experienced Technical Support Representative with a strong background in troubleshooting technical issues and providing excellent customer service. Skilled Customer Service VA proficient in assisting customers with inquiries, orders, and resolving issues effectively.

Studied Customs Administration approving the third year of the degree in 2019. October 2020- March 2022, worked at Ibex Global nicaragua call center May 2022 - April 2023, worked at Concentrix July 2023- April 2024, Worked at Webhelp Nicaragua

L2 Technical Support Engineer and Customer Service Expert with extensive experience in high‑volume environments, consistently exceeding performance metrics. Specialized in providing expert guidance and mentorship, consistently recognized for top‑tier results.