Dual Receptionist and Administrative Assistant

Full Job Description

Our Insurance Agency is seeking a highly organized and versatile professional to join our team as a Dual Receptionist and Administrative Assistant. In this role, you will be responsible for managing incoming phone calls, providing exceptional customer service to callers, and providing administrative support to various departments within the organization.

Key Responsibilities:

1. Reception Duties:

• Greet and welcome callers with a friendly and professional demeanor.
• Answer and direct incoming calls to the appropriate personnel.

1. Administrative Support:

• Assist with data entry, document preparation, and filing as needed.
• Manage incoming and outgoing emails.
• Schedule appointments and meetings
• Coordinate travel arrangements and accommodations for team members.
• Prepare and distribute internal and external communications, including emails, memos, and reports.
• Assist with special projects as requested.

1. Customer Service:

• Provide excellent customer service to clients and employees.
• Address inquiries and provide information on company products, services, and policies.
• Handle caller requests efficiently and professionally.
• Manage and assist with any employee issues that may arise.

1. Organizational Support:

• Collaborate with various departments to ensure efficient office operations.
• Contribute to the maintenance of a positive and productive work environment.

Job Responsibilities

NA

Job Requirements

NA

Skills Required

• Customer Support - Expert
• Customer Service - Expert

Attachments

No Attachments

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