As Digital Onboarding Coordinator I facilitated the integration of users to digital platforms, coordinating registrations, verifications, and guaranteeing an effective experience.
As a Digital Onboarding Coordinator, I have developed essential skills in communication, project management, analysis, decision-making, adaptability, problem-solving, and teamwork. With 7 years of experience, I've perfected these skills, allowing me to excel in my role. I've successfully coordinated the digital integration of hundreds of clients
Freelancer, Telemarketing, Cold-Calling, Customer Service, CRM & Docs Reporting
I have experience as a Virtual Assistant for a real estate agent, managing leads, emails, and agent outreach. I also served as an Administrative Assistant for a Chicago medical interpreter training company and as a Case Management Assistant at a California personal injury law firm, supporting client communications and case coordination.
Transportation Dispatch Specialist | GPS Fleet Tracking | Customer Support
I have over 3 years of experience in transportation dispatch and logistics, specializing in driver coordination, GPS fleet tracking, and real-time operations monitoring. I have worked extensively with transportation companies managing reservations, dispatch systems, and live trip operations to ensure efficient and reliable service. In addition, I bring prior experience in healthcare appointment scheduling and telecommunications customer support, where I handled high-volume customer interactions in both English and Spanish. This background has strengthened my communication, problem-solving, and multitasking skills in fast-paced environments. Experienced in remote operations & overnight shift monitoring
Bilingual Virtual Administrative Assistant with experience in executive support, operations coordination, customer communication, and administrative management in fast-paced international environments.
I am a bilingual (English/Spanish) Administrative and Virtual Assistant professional with experience in executive support, operations coordination, scheduling, customer communication, and reporting. I worked for Renault Group for almost 9 years in administrative, sales, and marketing support roles, coordinating reports, presentations, team communication, and operational follow-ups. More recently, I worked remotely as a Virtual Administrative Assistant for a U.S. law firm, managing calendars, email communication, document organization, legal e-filings, and client follow-ups. I am highly organized, proactive, detail-oriented, and experienced with Microsoft Office, Google Workspace, CRM systems, Outlook, Asana, Notion, Canva, and Excel/Google Sheets.
I am an SEO Specialist with 4 years of experience.
Strategic, results-driven SEO Specialist, passionate about generating real organic growth through data, search intent, and user experience. I help transform websites into profitable digital assets by combining technical SEO, optimized content, and structures designed to convert traffic into business.
Administrative and Executive Assistant & project coordinator
Detail-oriented and highly organized Administrative and Executive Assistant with 12+ years of experience supporting business operations, executive leadership, and customer-facing teams. Proven ability to manage calendars, coordinate projects, handle high-volume communications, and maintain accurate documentation in fast-paced, remote environments. Experienced in working with U.S.-based companies and multicultural teams, delivering efficient administrative support and improving workflow processes.
Call monitoring and evaluation, quality control and sales support.
Telephone auditor. Monitoring and evaluation of calls, quality control, preparation of reports and identification of opportunities for improvement in customer service. Sales advisor, customer service and orientation. Direct customer service, query management and support for customer satisfaction.
Community Manager & Content Creator for growing brands
I’m a creative professional with 3 years of experience working in a marketing and advertising agency as a Copywriter, Community Manager, and Content Creator. During this time, I developed strong skills in social media management, content strategy, branding, copywriting, audience engagement, and visual content creation. I have experience creating high-performing content for different brands and industries, always focused on growth, engagement, and brand identity. I’m skilled in tools such as Canva, CapCut, Microsoft Excel, and Meta Business Suite, which I use for content design, video editing, analytics, scheduling, and performance tracking.
Degree in accounting with a demostrated history of working in diferents position
I have over 20 years of experience working in various areas of accounting, administration, and finance for companies. I worked for nine years for a multinational company, initially as the accountant for the Dominican Republic office. I was later promoted to regional accountant for Central America and the Caribbean. In this latter position, my main responsibilities included coordinating the accounting team across five countries. Key tasks included monthly closing procedures, external and internal financial audits, and transfer pricing studies. I also have experience in invoicing, accounts receivable, accounts payable, payroll, bank reconciliations, inventory management, fixed assets, financial statement preparation, and tax preparation.
Virtual assistant
He helped others to elaborate their needs, which they can't do, so put all my knowledge into practice.