Administrative Assistant

Full Job Description

Description:

Founded in 2016, Envy Property Management (EPM) is a full-service property management and construction company. EPM manages investors' real estate investments ranging from single-family homes, apartments, and small commercial buildings. Additionally, the company provides small construction and handyman services to outside retail customers.

EPM is currently seeking an Administrative Assistant for its rapidly growing property management and construction business. The Administrative Assistant is expected to provide support in a wide variety of office and administrative activities across the organization. You will work closely with the Director of Property Management and Office Staff to prioritize between multiple tasks to be completed. This Administrative Assistant position is both a client-facing and back-office support position. The Administrative Assistant must have experience and be comfortable in a dynamic environment.

Responsibilities:

1. Resident Relations and Customer Service
2. Answer phones and perform general reception duties working with prospective tenants, owners, vendors and other guests.
3. Participate in general troubleshooting and problem-solving to assist residents, referring concerns to the appropriate staff.
4. Communicate with residents through the resident portal and email systems.
5. Document telephone communications 

1. Administrative Support:
2. Screen prospective residents
3. Perform administrative tasks, special projects, and other related activities as requested by the Director of Property Management
4.  Set up and maintain accurate digital files and records that may be easily accessed by all.  
5. Type and/or compose letters, meeting agendas, meeting minutes, memos, etc.
6. Assist the Property Manager in any tasks

Qualifications:

• High school graduate or GED required.
• College preferred
• 1-2 years of experience in customer service and/or administrative assistance. 
• Must possess excellent customer service and interpersonal skills with the ability to relate to others.
• Must be able to read/write English 
• Must be able to communicate professionally and effectively over email, text, and the telephone
• Must help set the standard and maintain EPM dress code and professional appearance.
• Ability to work in a fast-paced team environment.
• Understand and abide by Fair Housing laws.
• When applying for the job please type EPM ADMIN in all capital letters in the subject line.
• Ownership of an up-to-date laptop (Mac preferred)  with a fast and reliable internet connection.
• Ability to establish and maintain effective working relationships with other employees and the general public.
• Team Player: Strong collaboration skills to improve company systems, processes, and efficiencies.
• Be a self-starter with the ability to organize multiple tasks and manage rapidly shifting priorities and produce tangible measurable results.

Advantages of working at Envy Property Management

• Competitive pay
• Holidays
• Paid Time Off
• Consistent Work

Pay Range: $6-$9/hr DOE (U.S. Currency)

Location: Remote

Job Type: Full-Time

Years Of Experience: 5-10 Yrs

How to Apply: Please send an updated resume to tanya@envypm.com along with a 3-5 minute video sharing: 1) Who you are and what you like to do for fun, 2) What are your greatest strength and 3) Why you feel like you’d be a good fit for this role.

Job Responsibilities

NA

Job Requirements

NA

Skills Required

• Customer Support - Intermediate
• Admin Support - Intermediate
• Email Support - Intermediate
• Phone Support - Intermediate
• Email Management - Intermediate
• Administration - Intermediate
• Data Entry - Intermediate
• Writing - Intermediate

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