Administrator

Full Job Description

The Administrative Assistant will play a vital role in keeping our practice running smoothly. You’ll handle scheduling, data entry, and communication with insurance companies to support both clients and clinicians. This is a great opportunity for someone who enjoys making systems run efficiently and wants to support meaningful work in mental health.

Key Responsibilities:

• Make and receive calls to/from insurance companies to verify benefits, resolve billing issues, and track claims
• Manage appointment scheduling for new and existing clients
• Perform accurate and timely data entry in our electronic systems
• Communicate with clients regarding appointments, documentation, and insurance
• Assist with general administrative tasks such as email correspondence, document management, and form preparation
• Collaborate with other team members to troubleshoot operational issues and improve processes

Job Responsibilities

Key Responsibilities:

• Make and receive calls to/from insurance companies to verify benefits, resolve billing issues, and track claims
• Manage appointment scheduling for new and existing clients
• Perform accurate and timely data entry in our electronic systems
• Communicate with clients regarding appointments, documentation, and insurance
• Assist with general administrative tasks such as email correspondence, document management, and form preparation
• Collaborate with other team members to troubleshoot operational issues and improve processes

Job Requirements

Qualifications:

• Prior experience in a healthcare or insurance-related administrative role preferred
• Excellent phone communication skills and professional demeanor
• Strong attention to detail and accuracy in data entry
• Comfort with technology and ability to learn new systems quickly
• Organized, proactive, and able to manage multiple tasks at once
• Compassionate and client-centered attitude

Work Hours & Compensation:

• Flexible schedule with availability during standard business hours
• Part-time or full-time options available
• Competitive hourly pay based on experience

Skills Required

• Administration - Intermediate

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