Are you fluent in English and Spanish? Work from Home as a Customer Service Rep and Contract with Omni

Full Job Description

Be your own boss. Set your own schedule.

Get paid. Enjoy the Gig life.

 🔑 Joining Omni Interactions as an independent contractor, you’ll gain access to support a ride share client. 

 🏠 If you partner with us, you’ll work from home, providing customer service to Omni’s clients.

 📞 You provide customer service over the phone.

 🤑 You earn money by supporting Omni’s clients. 

 _______________________________________________

 🏡 Work from home

🚗 No hassles of commuting

📆 Schedule your own hours

🙌 Work when it's convenient for you

💵 High pay rates

About our application process

This is the start of your journey to partner with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all client contracts.

 Begin your journey by clicking the "Apply Now" button and completing your profile. As part of the application process, you'll need to take an online assessment which will only take 15 minutes to complete. If you meet the requirements, you'll receive an invitation within 24 hours to log in to our online portal where you can view and apply to contracts that match your interests. Don't forget to check out our technology requirements before applying.

 Overview

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.

You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.

 Schedule:

🤙 Flexible work schedule options available

⏰ Majority of work hours are during weekdays and daytime

🗓️ Opportunity to create a work schedule that works best for you

 Earnings & Revenue:

💵 Contract earnings $12 USD per hour

📞 Pay is determined by your phone call status when assisting customers

🤑 Additional incentives available based on client and performance metrics. 

 Required Skills for Contractors:

💬 Exceptional written and verbal communication skills

✅ Experience with customer service 

🧐 Attention to detail with good problem-solving skills

🤗 Friendly and helpful tone of voice

🙌 Self-motivated, proactive, and resourceful 

👩‍💻 Good at using technology, including computer applications and software.

Important Information 

Technology & Equipment Requirements:

💻 Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)

🎧 Wired USB headset with microphone for clear communication

💨 High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity

🪟Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)

👾 Valid and up-to-date antivirus software installed

🤳Smart phone, Android tablet or iPad is required for program work, along with an authentication app.

💻 Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)

 Work Environment Requirements:

🚪 Quiet, uninterrupted space

⌨️ Organized desk area

 This is an opportunity specific to those providing service in Puerto Rico.  

Job Responsibilities

NA

Job Requirements

NA

Skills Required

• Customer Support - Beginner
• Customer Service - Beginner

Attachments

No Attachments

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