Vivant is a hospitality and property technology ("Prop Tech") company that aims to provide traveling professionals, digital nomads, and experience seekers with beautiful places to stay in the best and most happening locations. We pride ourselves on authentic hospitality and are deeply committed to creating positive experiences for our community of guests, neighbors, and partners.
We are looking for a full-time Customer Success Specialist and general admin for our Central Guest Services team who can serve as the initial line of customer support for our guests before, during, and after their stay with us, as well as perform general admin and virtual office tasks and activities when not interacting directly with guests. Working hours will be from 9 AM Chicago time to 6 PM Chicago Time. Workdays will be Sunday, Monday, Tuesday, Wednesday, and Thursday, and off-days will be Friday and Saturday. Starting salary is $700/month and can differ depending on experience. There will also be ample opportunity for career advancement and raises as we are looking into building a solid Central Guest Services team.
The ideal candidate needs to have strong customer service skills using both written and verbal American English. In addition, the ideal candidate should be able to perform general virtual office and admin tasks using basic work tools (e.g. Google Sheets) and web applications (training will be provided).
When applying for the position, please search on Google for our website using “Vivant Stays” and paste the text from the left side of the website’s footer as the first paragraph of your introduction message to us via chat message in the platform.
Travel and hospitality industry customer service (e.g. Airbnb) experience is preferred but not required.
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Here at Vivant, we pride ourselves on providing unique and curated travel lifestyle experiences for our clients.
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